Forum Discussion
EA_Cath
Community Manager
1 year agoHi @jimsim14 , did you make sure you are logged in to your regular account? Have you tried clearing EA app's cache to see if that fixes the issue?
Try clicking the three dashes in the far-left corner of the EA app > Help > App recovery > Clear cache.
Try clicking the three dashes in the far-left corner of the EA app > Help > App recovery > Clear cache.
1 year ago
That indeed fixed the issue for me after browsing for why it disappeared from my library and wanted me to repurchase the game. Thanks for the awesome assist!