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gur6lee's avatar
2 years ago

Simcity 2013 - Incorrect login information... Issue

Do you know when EA will resolve this issue. I've play last friday without any issue and now it's not working ☹️

16 Replies

  • 911joshua's avatar
    911joshua
    Seasoned Newcomer
    2 years ago
    glad to know that I am not alone in this. I decided to try and play it yesterday. Had to download the EA app since I haven't played any of my Origin games in a long time and I thought I messed up my account when I made an EA account.
  • Mine works now however my multiplayer games have all erased so I have to restart those cities

  • EA_Cath's avatar
    EA_Cath
    Icon for Community Manager rankCommunity Manager
    2 years ago
    Hey everyone, sorry for the delay on this. As you may have guessed, this issue is generalised and is being investigated. Apologies for the inconvenience!
  • @gur6lee Sorry for my English, but go to game's folder, open "__Installer" folder, and execute "Cleanup.exe" and "Touchup.exe". It worked for me.

    Also, execute the installer of DirectX and VCRedist.





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    You can mark my answer as correct if your problem was solved.

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