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craigmis's avatar
craigmis
13 years ago

SIMCITY 2013 freezing/crashing

The game never froze or crashed before, this is a new issue.  I can play about 5 minutes and it freezes, music still goes, but screen freezes and nothing else can be done, then I have to do a TASK MA...
mr_venom_six's avatar
mr_venom_six
10 years ago

I have the same problem as mentioned in the first post. I will try to fix it as you said above me ^^

**UPDATE**

The game was working well in June 2015 when i played it the last time. I only updated the graphic card driver.

  • Straatford87's avatar
    Straatford87
    Icon for DICE Team rankDICE Team
    10 years ago

    @mr_venom_six

    So the game is crashing again for you?


    What happens if you follow the crashing / freezing troubleshooting in my previous post? Please also post a dxdiag so I can investigate further for you. Let's try to get you back into the game as soon as possible.. 🙂

    • mr_venom_six's avatar
      mr_venom_six
      10 years ago

      Dear Tom!

      It looks like i found the solution thanks to your tips. I skipped most of the points and went straight to Origin. I unchecked the box "Enable Origin Ingame" and since that i play at least 1-2 hours without crashing or freezing! Lets spred this info that Origin must be doing something wrong that causes a crash.

      I really hope i dont have to return in a few days with the problem again :O

      Thank you!

      • Straatford87's avatar
        Straatford87
        Icon for DICE Team rankDICE Team
        10 years ago

        @mr_venom_six

        That's great!

        I loved talking to you but I hope I don't see you back here.... 😉

        Origin in-game is known to cause issues with certain (mostly older) games--for some games however it also enhances the user experience which is why the future is still available. I am glad that we figured it out and that you can get back to gaming now.

        That said, if you have any other questions feel free to reach out to me again. Enjoy the game and have a good weekend.. 🙂

    • Anonymous's avatar
      Anonymous
      10 years ago
      Approved

      I've had this game since it came out and shelved it for a bit. I started playing it again and to no avail it still freezes. I've done everything in this thread and the game still freezes at random times. The game has to be closed via task manager.

      One would think by now EA would have this sorted. Love the game and concept, however it was a waste of $70 for a game that barely works.

      Specs

      AMD Phenom II 975

      MSI 970A-G46

      16 GB Ram

      ATI HD 7970 Ghz

      Samsung 280GB SSD

      500W PSU

      • Straatford87's avatar
        Straatford87
        Icon for DICE Team rankDICE Team
        10 years ago

        @h2ss

        My last post in this thread stated the following:

        Please follow our steps to resolve crashing and freezing issues. If the issue persists, please reply to this topic with a dxdiag txt file.

        Afterwards one user came back and explained he managed to solve the issue by turning off Origin in-game. Please let me know if that works for you and if it doesn't, then please let me know if there were any steps from the crashing and freezing article that you skipped.

        To complete that information, please provide me with a dxdiag.

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