Hello,
It looks like this issue was resolved yesterday.
Thank you all again for your patience.
Update Origin into EA Account.
Tried opening the SimCity 2013, Receiving an error of incorrect login information.
Tried repairing the game, reboot, none worked. Please help!
Community ManagerPlease make contact with an EA Game Advisor for assistance.
Click the following link to get started: https://help.ea.com/en/contact-us/
For help with contacting an Advisor, please see this link: https://help.ea.com/en-us/help/faq/contact-ea-help/
Thanks.
Clicked through those links. I went to Simcity > Technical support> Connectivity > Cant connec to game server. It just shows me the EA twitter feed. Nothing about the issue. Also, no option to contact someone.
What now?
IM having the exact same issues.
Same thing here. Are they doing server maintenance or something?
I contacted an advisor about this issue and they sent me to the forum.
I've tried uninstalling and reinstalling the game.
Uninstalling and reinstalling the EA app.
Changing my password
Clearing the cache
Updating the EA app
Nothing has fixed the issue.
Dear @EA_Barry
Seems the technical support is not helping and addressing the users to the forum, are we expected to fix the issue by ourselves?
We are reporting a major incident with the game and all the workarounds didn't work so far.
Any information on how to access the game succesfully is welcome.
Thanks in advance
Yeah still nothing here either dudes
After much troubleshooting to no avail, I opened case #142851221.
