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orlandodoom's avatar
orlandodoom
2 years ago
Solved

SimCity (2013) 'Incorrect Login Information' Error message..

Product: The EA app Platform:PC Error Report ID (learn how to create an Error Report ID in the sticky post) Which client functionality are you experiencing this bug with? Other (Please Describe) ...
  • EA_Hux's avatar
    EA_Hux
    2 years ago

    Hello,

    It looks like this issue was resolved yesterday.

    Thank you all again for your patience.

Azerfiti's avatar
Azerfiti
2 years ago

Update Origin into EA Account.

Tried opening the SimCity 2013, Receiving an error of incorrect login information.

Tried repairing the game, reboot, none worked. Please help!

vatienzas's avatar
vatienzas
2 years ago

Same here. I contacted the technical support and didn't help. They reseted my passeord twice, uninstall and install EA app, same wirlth the game, reboot pc, everything and didn't work. Could it be a general outage?

  • Technical1010's avatar
    Technical1010
    2 years ago
    @vatienzas I am sure the switch over from origin to the EA app recently might be the cause of this ? people are reporting missing games from they're library.. could it be this potentially ?
    • jnewber's avatar
      jnewber
      2 years ago

      I don't think so...I purchase 7 SimCity games last year through EA for my Urban Planning students to use for a project. I was using it this semester as well up until yesterday (April 18, 2023) when my SimCity would not let me play because of the sign in error. My issues did not start until last night. I believe these issues cropped up immediately after a supposed update to the EA servers the other night. I hope they fix this soon because I will have a bunch of angry college students if they don't.

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