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7bc48160afeefa9's avatar
7bc48160afeefa9
2 years ago

SimCity 4 Cannot be Played on Windows 11

I just downloaded SimCity 4 via EA Game App on my Windows 11. However, the game crashes after the intro page. There is no error message to troubleshoot. It didn't work even after i try to "repair gam...
EA_Cath's avatar
EA_Cath
Icon for Community Manager rankCommunity Manager
2 years ago

Hi @7bc48160afeefa97 @7b1b4f6a10cd2ae0 ,

Could you attach a DxDiag to your message so we can see what is going on?

  1. Press Windows key + R
  2. Type "dxdiag" then enter
  3. In the DirectX Diagnostic Tool window, choose Save All Information
  4. Attach the .txt file obtained to your reply

Thank you!

98480186709ee5e's avatar
98480186709ee5e
2 years ago

Is there any hope on this game working at all? If not why was this not disclosed before I was able to buy It? So far a disappointing waste of time and money.

  • lukpik2009's avatar
    lukpik2009
    2 years ago

    I have had the same problem on my new Surface Pro 9 with Windows 11 pre-installed.... I think we're still waiting for the EA team to let us know how/if we can get it running

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