This is sickening. You have to know that these problems are occuring, and you aren't doing anything to take care of them. Then, you have an employee who has no idea what they are talking about and tell someone that EA has no presence on this thread, when you are the ones that set it up. How does that even make sense?
I know this next part is completely off topic for SimCity, but I have to throw it in here just to prove how horrid EA's business practice has become. I hate EA's model for making titles that have to be churned out every year, because I love BioWare, and you had the nerve to make them rush out a half-finished product in Dragon Age 2.
It seems that lately, all you care is about raking in all the money you can. Yes, you are in a business to make money, I get that. But if you keep making garbage games, no one is going to buy. Even with your vaunted "EA" logo stamped on it. I'm probably going to keep buying BioWare games, but that is only to support them, and only because they care about making quality products.