SimCity Complete Crashing on a Mac
I am on a Mac using OS 10.11 SimCity Complete crashes quite often when the city gets to a certain size. Any idea how to fix? Thank you.
Forum Discussion
Pretty much what I said in the title. I'm on Mac OS 10.10.4, with the most recent origin update as of 7/28-ish/2015. This started happening a couple of days ago when I opened SimCity and the Origin app auto-updated. Tried to start a new city in a region I started about a month ago. Game goes to city's loading screen, but does not display the city's name. Game tips scroll through at the bottom of the screen and the little "status updates" appear below where the city's name would be, but the game never goes beyond this. Just sits there and plays the music and displays all the tips and status things (you know, the ones like "reticulating splines," etc) for hours on end if you let it.
Any fixes for this?
Is there a way to officially report this as a bug to the developers so they can fix it?
Hi,
My simcity keeps crashing. I don't know if its to do with OS X 10.11?? is this an issue? At present I'm re downloading the game to see if this helps. Any ideas??
Straatford87DICE Team
Hi @AlexGordon1989,
If your game keeps crashing, please take a look at our crashing and freezing troubleshooting article. If that does not resolve your issue, you can also use the Reset Origin tool. A third option would be to do a clean boot to see if any background programs might be causing problems.
In any case, make sure you have the latest updates for your Mac. Please let me know if you have any further questions.
--Tom
I have a similar issue. Since updating to El Capitan on my Mac, Simcity refuses to run for more than 10-15 minutes. Multiple error/crash reports sent by my Mac. I have uninstalled / reinstalled, performed clean boots, and cleared caches. Game worked just fine prior to updating to El Capitan.
I am getting the same problem and have a crash report that is normally sent to apple. Maybe it can help you resolve the problem as it indicates a graphics kernel error.
- I factory reset my MacBook and it's still crashing... I'm going crazy! when I build new things it crashes, when I fast forward, it crashes... Pretty much every reason it will crush. :-(
- I'm chatting with a EA Game Specialist Team member.
I told him that there's a forum full of people with the same problem and that the problem is probably from the game and not from the computer.
He said that they are going to work on it and make a new upgrade.
Let's hope it works!
You are welcome sim addicteds! ;-p
@mariaponce765wrote:
I'm chatting with a EA Game Specialist Team member.
I told him that there's a forum full of people with the same problem and that the problem is probably from the game and not from the computer.
He said that they are going to work on it and make a new upgrade.
Let's hope it works!
You are welcome sim addicteds! ;-pWell, it's a little disheartening they didn't know it's supposed to be in the pipeline already. This post was made back in December, and we still don't have any updates. You could try the suggestions from there:
@EA_Mage wrote:Hello all,
We have escalated the issue to the studio and Maxis is investigating it.
At this time it appears as though the problem is related to use of the Intel GPU in your Macintosh. Maxis is working with Apple to further identify the root cause and determine the best resolution. We do not yet have a timeframe for a permanent solution.
While the investigation is proceeding you may be able to work around the problem by:
- Connect an external monitor before launching SimCity or the Origin client. The Intel GPU is typically used with the built-in display, but a second GPU (NVIDIA, AMD, etc) may be used if an external display is attached to your Macintosh.
- Consider using a utility such as gfxCardStatus ( https://gfx.io/ ) to force your Macintosh to use a non Intel GPU. (Note that EA & Maxis do not support third party applications and encourage caution when using applications downloaded from unknown sources on the Internet.)
Thank you very much for patience and understanding.
