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Does anyone know if this has been resolved? I bought this today, thinking it would work, and it hasn't.
@courtenee There's been no announcement from EA about updating SimCity to be 64-bit, either for Windows or macOS. We can't know for sure, but it seems unlikely that EA is ever going to make a new version.
Since you just bought the game, you can request a refund. Here's how:
https://help.ea.com/en-us/help/account/returns-and-cancellations/
- 6 years ago
This is so frustrating! EA have said they have no plans to make SimCity 64-bit, which means we either have to purchase it AGAIN on the mac app store as ASPYR have the updated version, or go through the whole process of reverting your entire computers OS back to Mojave! So disappointed and mad ☹️
- puzzlezaddict6 years agoHero+
@ellamaree8 You could also install Mojave on an external hard drive or USB stick, then boot into that and install SimCity. I installed Mojave on an external drive a few weeks ago, and it runs pretty well, although I didn't test SimCity specifically. All you'd need was temporary access to a Mac running Mojave or earlier, and the ability to download the installer (6 GB) onto that computer. Here are directions:
https://bluebellflora.com/running-32-bit-apps-after-macos-mojave/
- 4 years ago
@ellamaree8I have a new Mac laptop with an M! chip which they also do not plan to fix. I downloaded the version of Sim City on the applications site and it only runs on intel not M1 chip. Beware of your laptop. Also you cannot revert back to a previous operating system that I know of. I have tried before unsuccessfully. This is my favourite game and I am so disappointed in Origin. I have now not played since Nov 2020 and with Covid I could have used my game extensively. Fortunately Apple did refund the cost of the game. I paid Origin years ago for something that will never work. Lots of people do use a Mac.
- 4 years ago@puzzlezaddict what about those that bought the game years ago only to find out about this issue now?
- puzzlezaddict4 years agoHero+
@Trolleyhood EA's refund policy is that games are only eligible for refunds for the first 14 days after purchase even if you never launched them. If you did play at one point and then upgraded your computer later, you should have read the documentation about what changes the OS update would bring.
I'm sure Apple has no interest in issuing credit or free games to people so they can access the 64-bit versions.
- EA_Darko4 years ago
Community Manager
Hey all, I'm going to lock this thread as it is quite old.
Darko
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