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I am getting to the same point, I want a refund for my game. Not even worth trying to play the game. If the servers are available, then something else is wrong. I actually bought the Digital Deluxe Edition which was $79.99. What a waste of money. To make a game to be able to play online only!!! What kind of a dumb ass idea was this??? With games such as The Sims and SimCity I always want to play offline, but now Maxis had to come up with this bull**bleep**. Seriously Creators at Maxis/EA get your heads out of your asses and create a **bleep**ing decent game for once. Not this horse **bleep**!!!