Unable to create your city at this time. Please claim a city again later

yea, it gave me a 3 hour wait as well. So rediculous, wtf did I pay for?

One of the best thing about this is... I payed 60 bucks for a game I can't play because the server is busy, 4 hours waiting until I can play it (it like if I buy a car and I must wait 4 hour to use it, WTH?), and finally able to get in and... oh, surprise! Can't claim a city.

Are you kidding me or what? I can't even use a product I payed for just because of your incompetence? If at least I could play in my own computer but nooooo, you must use our servers. Hope someone get a hack to save my cities and play in local because this is not serious.

EDIT: WOW! I just posted and I get in and... you know what? I still can't play, what a surprise, I can see the menus but, for example, if I wanna build a road I con go to roads menu but no roads there, empty... even the forced tutorial is blocked, it loads and I can't do nothing. The best is that in origin put that I played for 2 hours... haaahaaaa.

Same problem here... I am FURIOUS!!!

Anyone else really good at the tutorial now? I'm pretty sure i've beaten it 3 time! lol

Could someone please direct me where to go to request a refund?

This sux!!!!!  Its all because everyone tries for the "Flawless Release with everything right out the gate"  Just to let you know from alot of experience with just released games........IT NVR F***ING WORKS!!!!!!!!!!!!!!!!!!!!!!

This is what I get for paying for games I guess. Only ever have issues when I do. 

What is your refund policy for PC digital downloads? Unfortunately, EA does not offer refunds on any products downloaded through Origin. EA reserves the right, however, to offer refunds under exceptional circumstances at its sole discretion.

For full details, please go to our terms of sale

Just a great piece of cr**, you payed so if it never work, shut up and see you later!

Source: https://help.ea.com/article/returns-and-cancellations

Same problem.

This game has found every possible way to not work. This is ridiculous!!!!