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I am not a Mac user, but I believe the instructions for repairing through Origin are the same whether you use a Mac or a PC. Find the folder called SimCityUserData and delete it. Then right-click the SimCity icon in Origin and choose the repair option. The instructions for downloading the region to use in Offline Mode are also the same.
You could also try using the Origin reset tool. Many Mac users have reported that it helps with many issues in Origin games. Instructions are here: https://help.ea.com/en-us/help/origin/origin/how-to-reset-origin-on-mac/
If anything helps to recover your city, please let us know as it would be great to share with other users who have the problem in the future. 🤞
thank you! But i dont seem to find that simcity folder anywhere.
And ive asked a friend on that region and he says he can't access it either (same alert). Does that mean its the servers fault?
- BlackjackWidow7 years agoHero (Retired)
@FlabbaWokei wrote:thank you! But i dont seem to find that simcity folder anywhere.
And ive asked a friend on that region and he says he can't access it either (same alert). Does that mean its the servers fault?
☹️ If someone else is getting the same error message, then yes - the server side has the corruption, and there's really nothing anyone can do. I hate to say it, but your best bet is to just start a new region and mourn all the hard work you put in to the other one. 😞
It won't hurt to run the Origin fix tool anyway, just to clean up your cache and games. In the future, try not to exit and save directly after making a change - try to let the game run a little, just to give the data a chance to sync to the server before you exit. And playing with a wired connection can be better than wifi, just to limit chances of dropped connections.
I wish you great luck and happy building in the future!
- FlabbaWokei7 years agoNew Traveler
cool. sad times oh well.
do you mean i should exit to main menu then quit? because you can't save manually on multiplayer
- BlackjackWidow7 years agoHero (Retired)
Yes, exit to main menu, then quit can help make sure the data saves before you cut the connection to the server.
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