@thedontonn wrote:
Hi, I have the problem too. I really tried every single step. I just can't go into town anymore. The interesting thing is that my friends, who also play in the region, can no longer go to my city either. The area of the city is shown undeveloped for all of us, if you click on it you can see how many people live in the city and how much money the city has. For me, the error has now occurred in two other cases, with other cities. Each time I sent a large sum of money (10 million) and then changed the city.
Hi @thedontonn - it seems that you probably have corrupted data on the server side, especially since none of your friends in the region can access your city either. It can glitch if you have a problem communicating with the server, especially when you're exiting the city. You might be able to save the city if you can get a rollback option, but you'll want to ask your friends to save and exit SimCity first. That way, the only data synching happening would be between you and the server.
Make note of the server and region/city name, to be sure you can get back to the right place. Then ask everyone to log out of SimCity. This includes you.
Log into SimCity. Instead of choosing "resume", click on the "Play" button. Choose the region and your city from the play screen. If it gives you a choice to rollback your city, then choose that option. You might lose some progress on your city, but at least it will recover.
If you still can't get into your city, log out of both SimCity and Origin. In Windows Explorer, move the entire SimCityUserData folder to your desktop. Default location is: Program Files (x86)\Origin Games\SimCity\SimCityUserData\ This will also remove your config settings & server history, so they will need to be re-selected after starting the game. Then log back into Origin and SimCity > choose your server > if you're asked to do the tutorial again, go ahead and start it, but you can exit by choosing the options (right-hand top of the screen), then click Exit to Main Menu.
Enter your city by clicking Play and loading from the region. This should force a download/synch from the server, so that you have the same information on your PC as the server has. If the server has corrupted data, you may be given the option to rollback the city, which you should do.
When you're exiting the game, choose the "Save and Exit" option. This makes sure that the server saves/synchs before exiting the game. If this is happening when you gift simoleans, make sure that you stay in the gifting city until you see that the gift amount has come out of the budget. Then save and continue to load the receiving city. You have to let the receiving city run while waiting to receive the gift. A city on pause will never receive the gift.
