Forum Discussion

masjash1's avatar
masjash1
Seasoned Novice
4 months ago

How to start a refund ticket?

I accidentally bought the black halloween sweater thinking they switched from san van bucks to chocolate chips 🤦🏻‍♂️ How do i start a refund tickets for san van bucks if possible? I was saving that for board cosmetics. I feel like such a **bleep** for not paying attention but id lose half my inventory plus the sweater for that 250. 

3 Replies

  • I believe they’ve done this deliberately. You rack up a massive amount of Halloween chips, with little to buy with them. So, when event-specific items hit the top of the shop, you would rightly expect that they are obtainable with the relevant currency: the cost tracks with what’s already been offered and the theming matches, too.

    It’s just another example of this game being predatory in design; content to rip people off in the short-term rather than provide long-term value for money.

  • SenSugoi's avatar
    SenSugoi
    Rising Newcomer
    4 months ago

    I made a ticket for the same issue and they told me they cannot change any currency or do have any rights to lay their hands on player content. When I told them Its involving san van bucks they literally closed the ticket on me.

  • byPinguin's avatar
    byPinguin
    Seasoned Newcomer
    4 months ago

    same here... i pay for cosmetic there was thinking is from the halloween coin but is for sv buck... this is crap:(