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Ellbezza's avatar
Ellbezza
Rising Newcomer
2 months ago

Received playtest code but it gave ‘game does not exist’ when downloading (PS5)

Hey everyone, looking for someone to help with the issue in the title. I entered the code and when asked which version I required (PS4 or ps5) I selected ps5 and was greeted with a ‘Game does not exi...
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EA_Aljo's avatar
EA_Aljo
Icon for Community Manager rankCommunity Manager
2 months ago

Hello. Try looking in your purchase history. I believe you can find it there on PlayStation.

Ellbezza's avatar
Ellbezza
Rising Newcomer
2 months ago

Thanks for the reply but I have tried that and no luck.

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    2 months ago

    Have you tried initiating the download from the playstation.com website?

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