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Ellbezza's avatar
Ellbezza
Rising Newcomer
12 days ago

Received playtest code but it gave ‘game does not exist’ when downloading (PS5)

Hey everyone, looking for someone to help with the issue in the title. I entered the code and when asked which version I required (PS4 or ps5) I selected ps5 and was greeted with a ‘Game does not exi...
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EA_Aljo's avatar
EA_Aljo
Icon for Community Manager rankCommunity Manager
12 days ago

Hello. Try looking in your purchase history. I believe you can find it there on PlayStation.

Ellbezza's avatar
Ellbezza
Rising Newcomer
11 days ago

Thanks for the reply but I have tried that and no luck.

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    11 days ago

    Have you tried initiating the download from the playstation.com website?

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