I had the same on XBOX ONE.
I don't know how about you guys, but I have also lost all my progress in arcade scenarios. Including all unfinished arcade milestones...
This is ridiculous. EA is forcing us to keep track of every single progress made in game to have a proof when something goes wrong.
And guess what? I yesterday I had a call with EA technical help about this issue, after explaining the problem consultant asked me to enter some option that doesn't even exist. Then he put me on hold for 30 mins and after that call ended. I only received email that "our call finished before we resovled your issue. If you still need help ,contact EA help".
Then I had a text chat with another consultant and he just said that this progress is impossible to restore.
EA: if you are going to push patches like this - just don't do that. Change profession, other comapnies can create games. Gamedev is not for everyone...
