Forum Discussion

6 years ago

Solved

All keyboard and mouse inputs stop working for a few seconds.

Product: Star Wars Battlefront II
Platform:PC
What is your issue related to? General
Summarize your bug All keyboard and mouse controls stop working mid-game for a few seconds.
What is your gamertag/PSN ID/EA Account name? Brickguin
How often does the bug occur? Every time (100%)
Can you tell us the date (MM/DD/YYYY) that you saw the bug? Everyday
What time did you see the bug? (HH:MM AM/PM) All day
In what game mode did the bug occur? Capital Supremacy
What is your time zone? AGT (BET) - GMT - 3:00
Steps: How can we find the bug ourselves? I don't know
What happens when the bug occurs? All keyboard and mouse controls stop working mid-game (movement stops, weapons don't shoot, can't look around)
What do you expect to see?
Please select your region South America
AMD or Nvidia Model Number

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This is really annoying and is ruining the game for me. Please tell me if this is a bug or an issue with my PC. I started playing BF2 again and I found that all controls stop working for a few seconds during match (it happens multiple times during games). Please help 🙂

EA_Atic
5 years ago
@cemplonmoe you need to make sure you can see hidden files.

But latest version of origin should have solved this.

/Atic

5 Replies

EA_Atic
DICE Team
6 years ago
There is currently an issue with Origin that can cause you to tabb out. @Brickguin

Try these steps and see if that helps:

1: Check in task manager whether all origin processes are shut down.

2: Delete: "C:\ProgramData\Electronic Arts\EA Services\Licence" and "C:\Users\[USERNAME]\Appdata\Local\Electronic Arts\EA Services\Licence"

3: Restart your game.

/Atic
cemplonmoe
5 years ago
@EA_Atic wrote:
There is currently an issue with Origin that can cause you to tabb out. @Brickguin
Try these steps and see if that helps:
1: Check in task manager whether all origin processes are shut down.
2: Delete: "C:\ProgramData\Electronic Arts\EA Services\Licence" and "C:\Users\[USERNAME]\Appdata\Local\Electronic Arts\EA Services\Licence"
3: Restart your game.
/Atic
Hello I'm having the same issue but I can't seem to find ProgramData folder
EA_Atic
DICE Team
5 years ago
@cemplonmoe you need to make sure you can see hidden files.

But latest version of origin should have solved this.

/Atic
TOASTATA123
4 years ago
hey I'm having the same exact problem with the new version of origin do you know what may be the issue?
EA_Atic
DICE Team
4 years ago
Could you try to turn on "Participate in Origin technical previews" and see if that help @TOASTATA123

Its under Origin > Application Settings.

/Atic