All skins before update went missing
Product: Star Wars Battlefront II
Platform:Sony Playstation 4
What is your issue related to? In-Game Store & Crates
Summarize your bug After the newest and final update installed, my skins were all there, perfectly normal. But a few hours later when I opened up the game again, I lost all my skins prior to the update. I have the new Rey skin, the empire skins, but none of the clone trooper skins etc. I bought the celebration pack which gave me every skin and I want them back.
What is your gamertag/PSN ID/EA Account name? GamingWzy
How often does the bug occur? Rarely (0% - 9%)
Can you tell us the date (MM/DD/YYYY) that you saw the bug? 4/30/2020
What time did you see the bug? (HH:MM AM/PM) 8:00
In what game mode did the bug occur? Galactic Assault
What is your time zone? EST (IET) - GMT - 5:30
Steps: How can we find the bug ourselves? I’m not sure, it just randomly happened.
What happens when the bug occurs? I can’t equip any of the skins I had before, even though I bought the celebration edition.
What do you expect to see? My skins back because I paid money for them.
Please select your region North America
AMD or Nvidia Model Number
I just want my skins back, please any help would be greatly appreciated.