Forum Discussion

Anonymous

8 years ago

Solved

AMD Radeon driver version 0.0.0.

I've read through the previous threads on this issue biut none of the solutions posted worked for me. I have an ASUS X552W notebook PC running Win10 64-bit with 4GB RAM and an AMD A4-6210 APU with A...

EA_Barry
8 years ago
@melvynadam

It is likely your machine does not meet the requirements for this game. Can you generate and then post your Dxdiag report here so we can take a look:

https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/

Thanks.

kessen999

7 years ago

My monitor is connected to the external video card

I disabled internal video card by BIOS and the problem evaporated. Maybe the game was reading the faulty internal videocard as 0.0.0 and prevented the game to start.

So to solve, disable internal videocard always.