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imchue's avatar
imchue
6 years ago

Audio Bug/Issues - Battlefront 2 PC

Product: Star Wars Battlefront II
Platform:PC
What is your issue related to? General
Summarize your bug When I start playing the game the audio is normal (very amazing music and sound tbh) but then after ~5 minutes in a match it either goes silence or a very annoying static sound begins. Usually lasts until I restart the game, then again 10 mins later it comes back. I don't know what to do I've updated all drivers I could find it's a new laptop anyways Dell G5...I've tried using laptop audio, 2 different headset and a bluetooth speaker and on all of the devices it happens the same issue It happens on all gameplays in coop. Havent tried other game modes though https://www.youtube.com/watch?v=5qxHZWNEe9I&feature=emb_logo It really ruins the experience can't play like that.
What is your gamertag/PSN ID/EA Account name? imchue
How often does the bug occur? Every time (100%)
Can you tell us the date (MM/DD/YYYY) that you saw the bug? 01/20/2020 I think it started around this date but it keeps happening daily
What time did you see the bug? (HH:MM AM/PM) Not sure someday in the morning but it keeps happening
In what game mode did the bug occur? Arcade Mode
What is your time zone? EST (IET) - GMT - 5:30
Steps: How can we find the bug ourselves? I just play normally and it suddenly happens after ~5 minutes into a match.
What happens when the bug occurs? Audio volume goes really Low and it sounds like a crackling sound like in this video: https://www.youtube.com/watch?v=5qxHZWNEe9I&feature=emb_logo
What do you expect to see? Normal Audio
Please select your region North America, South America
AMD or Nvidia Model Number Nvidia RTX2060 Laptop

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When I start playing the game the audio is normal (very amazing music and sound tbh) but then after ~5 minutes in a match it either goes silence or a very annoying static sound begins. Usually lasts until I restart the game, then again 10 mins later it comes back. I don't know what to do I've updated all drivers I could find it's a new laptop anyways Dell G5...I've tried using laptop audio, 2 different headset and a Bluetooth speaker and on all of the devices it happens the same issue

It happens on all gameplays in coop. Havent tried other game modes though

https://www.youtube.com/watch?v=5qxHZWNEe9I&feature=emb_logo

1 Reply

  • emibingo's avatar
    emibingo
    6 years ago
    @imchue They found a solution man, I noticed the same issue around a week ago but didn’t pay too much attention to it until this last weekend that I tried to play, mines a G7 but I’m pretty the sure the solution will do the trick on yours as well you just have to turn off the enhanced audio from the properties of your sound system. Control panel ~> Sound hope it helps!!

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