Banned Accountd
I need help from a real person. I’ve tried sending a message via email route, and keep getting what seem like automated responses, and they’re not helpful. My boys and I have been banned on one of o...
Forum Discussion
EA_Aljo
Community Manager
Community ManagerHi there. We're not able to help with banned accounts over the EA Forums. You'll need to submit a dispute. This can be done up to 3 times. Instructions for that can be found in the article here. Thank you.
I’ve done that, and it was useless. That’s why I came here. There is no case when you cannot have a conversation with them. They only re-iterate that they decided to ban you. There is no conversation allowing a dispute. It is merely just a complaint wall. A real case involves conversing… not restating same answer over and over, which is all they have done. If this does not get resolved, I’ll never buy another game from them again. It is obvious from complaints that I see from others that I’m not the only one who is suffering from this mistake that they’ve made. They’re pushing their customers out the door.
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