Forum Discussion
6 years ago
@EA_Blueberry It’s a digital version, it was uploaded by the same gamer tag on each Xbox. I can’t install it from another gamer tag as it’s owned by that account :/
EA_Blueberry
Community Manager
6 years agoGotcha. I'd hate to ask you to factory reset since you would have re-install everything and re-add all your settings, but is that something you could consider?
Reaching out to Xbox Support is always a good call when there are crashes happening on the console in the event they are aware of any settings that need to be adjusted to avoid this.
Xbox Support
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