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Anonymous's avatar
Anonymous
7 years ago

Battlefront 2 display mess up

I install the game for the first time and this happened (Please look at the attachment):

I already tried these steps suggested by EA support and the same thing is still happening

Repairing your game

Game Library>Choose the game>Settings then Choose Repair game


Origin clear cache:

-Log out of Origin and close the Origin app
-Hold down the Windows key and press R.(This will open the Run dialogue.)
-Type %ProgramData% and press enter to open ProgramData folder.
-Delete origin folder from this ProgramData folder.


Run Ccleaner:

Please clean registry, clear cache and temp files using help of http://help.ea.com/en/article/how-to-use-ccleaner-to-fix-pc-issues/


Run as Admin:

1. Logout from origin and close the origin app
2. Locate the origin icon on your desktop > Right click >Run as Administrator
3. Login into origin and then try to download/Install/Run the game.

2 Replies

  • Hello @HandsomeP1g and thanks for reporting in.

    That looks like a really weird issue. It seems like you are playing on PC (is that correct?). Would you mind posting a dxdiag to this forum by attaching it to a post?

    You can find more information about that here: https://help.ea.com/en/help/pc/how-to-gather-dxdiag-information/

    Basically, that would help us see if there are any hardware/software related issues. 

    As a side note, I've seen some reports lately about HDR settings resulting in weird images. Could you try turning this off and see if that works (if you have it set to ON).

    Thanks,

    DYSPROssium

  • EA_Barry's avatar
    EA_Barry
    Icon for Community Manager rankCommunity Manager
    7 years ago

    @HandsomeP1g

    Does the same thing happen in all other games?

    This is potentially a hardware issue.

    A couple of troubleshooting steps:

    • Reseat both ends of your video cable
    • Reinstall your video drivers

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