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hhi3fvv8a5hx's avatar
hhi3fvv8a5hx
3 years ago
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Battlefront 2 pre order content

I preordered the game and never got the skins that came with it.
  • EA_Illium's avatar
    EA_Illium
    3 years ago

    Hey, @hhi3fvv8a5hx To confirm it sounds like you may have been using items available in the Beta that was not meant to transfer over to the full game. From here we wouldn't be able to add those items. 

EA_Illium's avatar
EA_Illium
Icon for EA Staff (Retired) rankEA Staff (Retired)
3 years ago

HI @hhi3fvv8a5hx To confirm are you seeing you recently purchased the game, or back in 2017? Have you reached out to our support to take a look into your account?

  • EA Help website - Live Support (Phone, Chat, Email) 
  • Twitter - Select the message icon to get assistance   

Thanks!

  • hhi3fvv8a5hx's avatar
    hhi3fvv8a5hx
    3 years ago

    I did reach out and I was told to post here. I pre ordered in 2017.

    • EA_Illium's avatar
      EA_Illium
      Icon for EA Staff (Retired) rankEA Staff (Retired)
      3 years ago

      Hi @hhi3fvv8a5hx To confirm we are unable to assist/grant missing content or help with account issues on Answers HQ. Did you ever have the content before and noticed it missing, or has it been missing since 2017?

      • hhi3fvv8a5hx's avatar
        hhi3fvv8a5hx
        3 years ago

        I had it in the beta but have never had it in the main game.

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