Druiddobby, that is exactly the same error message I get whenever trying to launch SWBF2 since I was forced to upgrade to the EA App, and I bought the game not long after release directly from EA via Origin. It is the only EA game that will not launch. I've tried everything I can think of, and suggested online, and so far nothing has worked.
Quite literally I want to tear my hair out.
Sorry to hear you have the same issue ☹️
It'd be wonderful if EA put the same effort, into making an app that works properly, as they do into making money...
I've tried contacting EA support on 2 different platforms multiple times, and the only response I got essentially said "go to the forums"
I purchased the game directly from EA on PC, and since being upgraded to EA App, SWBF2 would fail to launch.
Today my cousin, who is a PC engineer, worked out where the problem is. We opened the EA App on my PC using a different local Windows User Account, and then tried starting SWBF2, and it launched and ran with no problems at all. When we switched back to my Windows User Account, the non-launch problem persisted, and still is at time of printing.
As such it would appear that the non--launch issue is caused by corruption somewhere in the Windows User Profile files. We could not work out where, but at least it narrows down the problem.
Ok I can provide an update.
I manged to get SWBF2 to launch by creating a new local Windows User Profile, opening the EA App with it, and the game would launch fine, as I outlined up thread here in my previous post. Hence for the last 3 weeks or so that is how I've been playing it.
Yesterday, my PC downloaded and installed a Windows 10 Optional update, specifically update KB5023773 (link to update on MS's site - https://support.microsoft.com/en-us/topic/march-21-2023-kb5023773-os-builds-19042-2788-19044-2788-and-19045-2788-preview-5850ac11-dd43-4550-89ec-9e63353fef23) which was released on 21 March 2023. When I started up my PC today, I tried launching the game and guess what? It launched and I could play it like I used to with EA Origin on my usual Windows Profile.
So if you are still having launch problems, see if installing the update I mentioned helps resolve your issue.
I Updated and both used a local user, but it still doesnt work. Can you help?
