Hello. So when I launch the game, it's on the loading screen and then it crashes and takes me to origin.When I enable DirectX12, it does not crash, but it just keeps on loading, the game doesn't start.Could anybody give me a solution? I updated my drivers and can't seem to find a solution on the internet.Specs:i7 8700GTX 1060 3GB16GB DDR4

@holger1405Sfc /scannow command and it's Result in line 3 and 7 in screen shot.I Repaired VC++ 2013 and 2015. both of them was in game "_Installer" Folder.I use windows defender anti virus. but yes i tried disabled that and run my game.but any way finally i found solution :eahigh_file: I make a copy "Data" Folder. It's inside game folder and actually it's base of game (about 59GB) and uninstall the game. after that I start to Download game in origin and paused after few minutes (about 100MB download) and replace "Data" Folder I've copied to the Game folder. after that resume download.Origin detect about 60GB of game and redownload other files (it's about 10GB).and finally it's Run without any problem! As I thought, problem was in game. look like some of files was Broken or something like that and origin repair tool can't detect that problem.Thank's about Suggested ways.and thank you too @ggibb65 for helps.

I found a solution for my specific problem. Not sure it will help other situations.Reinstall the game from scratch. 1) I did a complete Uninstall, including deleting the remaining game folder, and deleting the settings folder in Documents.2) Reboot, to be sure nothing could still be running.3) Reinstall the game from Origin.Now launches without crashing on my two separate machines.What this tells is that there are two fundamental bugs with Origin.1) Their patching system is totally broken and useless. The folder structure is different for clean install, versus the prior install I had updated from last December. That means their patcher cannot properly update games. You've been warned.2) Their Repair tool is stupid and useless, and worse than nothing. If it cannot properly Repair and get it working, then it's worse than useless because it pretends it did something other than just return 'success'. This is 75G, and blew my data budget, so I got to pay twice here. Nice reward for spending my time troubleshooting something that should work. I swear, every time I play an Origin game I spend more time working around their pathetic bugs than playing. They clearly have no software developers that are worth a damn. I really need to learn my lesson and never come back here.Anyway, please try doing a Clean reinstall. Bite the bullet, and redownload all 75G before you waste any further time.

@Carbonic Would not feel comfortable doing this since I intended my Windows to be loaded on my primary drive on SSD. Also, don't think it will fix the problem since all my other games work.@proxos666 Tried it now, even with clean install options, but did not fix the issue.@IIPrest0nII Tried it, still the same issue.

Hi, sorry I m no expert, but I had same Problems with GTX1060.Game was constantly crashing back to Origin, I could rarely load the Main Menu but then mostly crashed while loading even to Single Player.Do you have the 417.35 Drivers?This is what I did:1) 417.58 Driver Fix for 417.35 Drivers https://nvidia.custhelp.com/app/answers/detail/a_id/4758/~/geforce-hotfix-driver-version-417.582) Close any running ASUS Graphics Software if you got an ASUS Card.3) Disable Ansel:Go to C:\Program Files\NVIDIA Corporation\Ansel\ToolRun NvCameraConfiguration.exe and check disabled at the bottom.Loading Times are now better for my 6 GB RAM *yep real old PC*, Game STARTS and I dont get so much shuttering. Weird stuff.Good Luck, tell me if it worked <3

I am convinced that this issue is not due to player hardware or error, because ever since the Nov. update the loading screen for when I first boot up the game takes way longer than it should and I have to restart it multiple times before the game decides to load quickly like it did before the Nov. update. This is the only game where this happens, all of my other Origin games as well as non-Origin games load quickly on my SSD but this game always seems to like to take its time for some reason.

Battlefront II Crash On Loading Screen & Loads Forever

76 Replies

EA_Ataashi
EA Staff (Retired)
7 years ago
Hey @SWVIII

Could you try to disable Origin in-game for SWB2 and clean boot your PC?

Let me know if that helped 🤞

/Ataashi
SWVIII
7 years ago
Disabled Origin in-game and did clean booting by disabling all the non-microsoft services and startup programs, but did not work. Had to CTRL+ALT+DEL and restart since I could not close the game. Thanks for the reply. Also tried repairing and updating, but did not work as well.

Are the boot options fine?:

GstRender.EnableDx12 0 GstRender.FullscreenEnabled 1 GstRender.FullscreenRefreshRate 0.000000 GstRender.FullscreenScreen 0 GstRender.ResolutionHeight 1080 GstRender.ResolutionWidth 1920 GstRender.WindowBordersEnable 1
B26354
7 years ago
I have the same problem, it started with the Kenobi patch on November 28th, the game keeps loading for a long time then crashes to desktop without errors, I try a couple of times then it loads. At first i thought that was servers were overloaded because of the new content but it keeps happening since then. I had a lot of problems with the game and finally it was working great until that patch.
B26354
7 years ago
Support responded to my bug report and told me to rename the "STAR WARS Battlefront II" folder in my documents, this folder holds some cache files and game settings. when you launch the game it create a new one and that fixed my problem.
B26354
7 years ago
Spoke too early, started doing the same thing after I restarted my computer.
B26354
7 years ago
Avast is the problem, when I originally tested renaming the game folder on documents, I also disabled Avast. When I restarted the computer the problem started again because Avast wasn't enabled, I tried putting the game folder in the Avast exclusions but it doesn't make any difference, It has to be disabled for the game to work properly.
EA_Ataashi
EA Staff (Retired)
7 years ago
Hey @B26354

I'm happy to hear that you've managed to figure this out yourself. Unfortunately, some antivirus programs are not "best friends" with Origin or our games ☹️

/Ataashi
SWVIII
7 years ago
I did the same thing, but still did not work. I don't have any anti-virus programs on my computer (for reasons) including Windows Defender since I have it disabled. So I'm out of luck here unless the game gets fixed.
Edit: What is your boot options?
B26354
7 years ago
This problem is very elusive, after a while started again even with the antivirus off, now is working with the antivirus on, so, I'm not sure, maybe it's on the server side. Here's my boot options, nothing special:
GstRender.EnableDx12 0
GstRender.FullscreenEnabled 1
GstRender.FullscreenRefreshRate 60.000000
GstRender.FullscreenScreen 0
GstRender.ResolutionHeight 1080
GstRender.ResolutionWidth 1920
GstRender.WindowBordersEnable 1
SWVIII
7 years ago
Did not work as well. I give up, if anyone has a solution, let me know.