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Can you try this video driver https://nvidia.custhelp.com/app/answers/detail/a_id/4758 , also ensure to select custom install and then select clean install
Your dxdiag has also displayed bccode 144 which is usually related to the video driver or a video card hardware error.
- IIPrest0nII7 years agoHero (Retired)
Asking just in case, can you try to delete swbfii.exe file from the root folder (the folder where the game is installed), then Repair the game via Origin. Origin should redownload this file. After that run Origin as Administrator and see how the game works. Also, remember to run Origin as administrator every time, no matter what game, always run it as admin.
- 7 years ago@Carbonic Would not feel comfortable doing this since I intended my Windows to be loaded on my primary drive on SSD. Also, don't think it will fix the problem since all my other games work.
@proxos666 Tried it now, even with clean install options, but did not fix the issue.
@IIPrest0nII Tried it, still the same issue. - 7 years agoOh yeah forgot to mention, I opened task manager and while the game is loading, it shows it's using 0% CPU. Could this be the problem? And how would this fix it?
- 7 years ago
Hi, sorry I m no expert, but I had same Problems with GTX1060.
Game was constantly crashing back to Origin, I could rarely load the Main Menu but then mostly crashed while loading even to Single Player.
Do you have the 417.35 Drivers?
This is what I did:
1) 417.58 Driver Fix for 417.35 Drivers
https://nvidia.custhelp.com/app/answers/detail/a_id/4758/~/geforce-hotfix-driver-version-417.58
2) Close any running ASUS Graphics Software if you got an ASUS Card.
3) Disable Ansel:
Go to C:\Program Files\NVIDIA Corporation\Ansel\Tool
Run NvCameraConfiguration.exe and check disabled at the bottom.
Loading Times are now better for my 6 GB RAM *yep real old PC*, Game STARTS and I dont get so much shuttering. Weird stuff.
Good Luck, tell me if it worked <3
- 7 years agoTried doing that, did not work for some odd reason.
- holger14057 years agoHero+
Disconnect all USB devices from your machine (Use a different mouse or keyboard if you can) > reboot > Test.
If that don't works, to (maybe) get the info what crashes your game, we need a crash dump:
- Press the Windows key and "X" at the same time.
- Left click on "PowerShell (Administrator)" or "Command Prompt (Administrator)"
- In the PowerShell or Command prompt window, at the prompt, copy and paste "reg add "HKLM\Software\Microsoft\Windows\Windows Error Reporting\LocalDumps\devenv.exe" /v DumpType /d 2 /t REG_DWORD" (Without the quotes).
- Hit "ENTER" (The success of the action should be displayed)
- Play/Start the game until it crashes.
- Let Windows process the error messages.
- Press the Windows key and "R" at the same time.
- Into the new windows, copy and paste: "%LOCALAPPDATA%\CrashDumps" (Without the quotes) > Hit "ENTER"
- Load the dump (*.dmp) up to a free file hosting website. ("Dropbox" or "OneDrive" for example) and post the link here. (if there are more than one, load at least 2 or 3 up)
You can revert the automatic crash dump creation by running this command: "reg delete "HKLM\Software\Microsoft\Windows\Windows Error Reporting\LocalDumps" /f" (Without the quotes) in an elevated PowerShell or Command Prompt session.
- 7 years ago
@holger1405Sorry for the late reply, been very busy yesterday. The crash dump did not record.
- holger14057 years agoHero+
You disconnected every USB device and restarted?
Did you get a success message after you put in the "reg add "HKLM\Software\Microsoft..." command?
- 7 years agoI am convinced that this issue is not due to player hardware or error, because ever since the Nov. update the loading screen for when I first boot up the game takes way longer than it should and I have to restart it multiple times before the game decides to load quickly like it did before the Nov. update. This is the only game where this happens, all of my other Origin games as well as non-Origin games load quickly on my SSD but this game always seems to like to take its time for some reason.
- 7 years agoTo add onto that which I forgot to mention, the longer loading times on start-up don't even happen 100% of the time, it seems to do it whenever it feels like. Sometimes on a fresh boot when I load the game up as the first thing I do it takes awhile to load and sometimes when I load up the game later after playing others games or doing other stuff it loads fast, so it is very inconsistent on how long to load for.
- 7 years agoDecided that I'm gonna re-download the whole game. Hoping for the best.
- 7 years ago
@SWVIII wrote:
Decided that I'm gonna re-download the whole game. Hoping for the best.Already tried that. The game was somewhat functional for about 20 minutes then it went back to the never ending loads, crashes and terrible performance. Check other threads, something went wrong with eh Geonosis update.
- holger14057 years agoHero+
Just because it didn't work for someone else doesn't mean it won't work for you.
Still, a Dump would tell us more about the problem.
- Create a new Windows user account. (Administrator)
- Reboot > Log in to the new windows user account > Test.
If the game still don't works, try to create the Dump again.
If it fails again, no virus scanner at all is not a good idea.
Enable the Defender and scan the entire system. (Malwarebytes will not detect any virus on your system, it is simply not made for that.)
- 7 years agoHey, do you play on a data hotspot as well?
- 7 years ago@WaterWelon Nope.
- 7 years ago
Just noting that I'm seeing this problem as well. Cannot launch the game, crash at launch.
Nothing special with my setup, using NVidia Driver 417.22.
I'm trying to launch the trial, as part of EA Access.
- 7 years ago
Tried a completely different computer. Crashes there as well.
Two wildly different systems, crashes on both. Win7 on one, Win10 on other. Three different OS installs.
1) Win10 1803, Driver 417.22, i7-8700K, GTX 1080-ti, 16G
2) Win7, Driver 417.35, i7-6700K, GTX 980, 16G
3) Win10 1809, Driver 417.22, i7-6700K, GTX 980, 16G
There are crash minidump files in the user/documents/starwars folder, but the info is not helpful. It's an invalid memory reference, no stack crawl.
Did Repair on both computers, all files validate. DxDiag shows no errors. No other games have any problems.
Does this game work at all?
- EA_Blueberry7 years ago
Community Manager
I stumbled across this on Twitter. Does this help fix it for anyone else?
"Turning off cloud and deleting the files highlighted in the image fixed it for me. DICE must have changed something in the profiles making them incompatible with the new version of the game. Origin needs to delete these 3 files when updating to fix the issue."
Source: https://twitter.com/Tyberious/statuses/1072946167867211786
- 7 years agoI deleted that entire settings folder at each test, so that the game would recreate it. No change, crashes in every scenario I've tried.
Also of note- all this testing just burned up an hour of my 'trial' time. Super not happy to spend my valuable time debugging, and getting charged for it. - 7 years agotried this and unfortunately it didnt work... ☹️ thanks for the help though.
- ggibb657 years agoHero (Retired)
@bo3bber- HI
Win 10 build 1803 had a bug in it which interfered with the game. Build 1809 is ok but you must have Directx 12 turned off (go to the boot options file and set Directx 12 to 0).
Also turn off cloud saves and Origin in-game overlay (Application settings/install&saves/cloud storage and Application settings/Origin in-game/enable Origin in-game) if you haven't already.
There are many threads on this forum covering this with a variety of fixes that work for some and not others (Varieties of PC setups, software etc,). I have this game on Xbox but downloaded the trial to my PC so that I could try and replicate some of the problems people were having. The unfortunate thing is that I have had no success. The game loads and runs Ok on my rig which by the way is less than the minimum Specs required ( I have a GTX560 graphics card). Let me know how you go.
- 7 years ago
Hello guys. I have same problem and do many things. even reinstall windows and it still crashing.
but I found something in Documents\STAR WARS Battlefront II\CrashDumps folder.
look like it's access problem but can't understand where is it !?
can't attached it with post so I uploaded it: https://ufile.io/p6moo
if you know what is it please help.purchase it for 2 week and I did not even see menu ☹️
PC Spec:
AMD 8350
8GB RAM
GTX 1050TI (i know it's not powerful but its good for resolution 1366*768 xD) with 417.35 Driver
Win 10 pro (1809 build 17763.253)
DxDiag attached
- 7 years ago@EA_Blueberry Deleted those files as well, did not work for me.
- holger14057 years agoHero+
It is a classic Access violation error.
The game or a module that it calls tries to access memory areas that are outside of the nonpaged pool or already occupied.
I would guess that this is a driver problem.
Try to repair the game. (in Origin > Game Library > right click BFII > Repair)
Run Origin and the Game as Administrator. (right click the Origin exe > properties > compatibility > Check "Run this Program as an Administrator". Same with the "starwarsbattlefrontii.exe"
If that don't helps, is there a newer BIOS available for your Motherboard?
Clean install the Graphic driver.
Check for updates for all other drivers.
Preform a clean boot and test the Game in clean boot mode to rule out third party applications as the culprit.
Disable or uninstall your Virus scanner.
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