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fodger75's avatar
5 years ago

Big lag online

Hi,

since BF2 has been offered free, it's horrible to play online : too much lag while I have a Gb/s network with low latency on PC.

It was perfect before, now it's a *.

It not acceptable for legal players who payed for.

8 Replies

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    5 years ago

    Hi there, @fodger75.

    We should go through some troubleshooting to rule out any issues on your end. First, are you on a wired or wireless connection? Also, if you haven't in a while, I'd like you to power cycle your equipment with the following steps: unplug your modem and router. Also, shut down your PC. After 2 minutes plug in the modem and router. Let them come back online completely. Start up your PC and try playing again. Let me know if that helps or not. Thanks!

  • Are you serious ?

    I didn't change anything.

    I have a 1 Gb/s network bandwith (speedtest.net) with a low latency (~10 ms).

    I bougth game since the beggining, and the fact is since your offered free BF2, lag is on every game.

    So instead giving some basics advices that I manage perfectly, just report to support technical service.

    I'm playing on european servers.

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    5 years ago

    @fodger75 

    Are you on a wired or wireless connection? How long has it been since you power cycled your modem/router?

  • Ethernet, it's a fiber wire if you prefer.

    As I said, and as many players it was perfect until BF2 has been given free.

  • Here the result after a tracert command :

    It appears a lack of anwser from EA server 159.153.72.53 with 100% packet loss.

  • I'm gona a "game mode" on my router.

    it should may help a bit.

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    5 years ago

    @fodger75 

    Sounds good. Let me know if that helps. As far as the 100% loss goes, that's normal. It's not actually losing packets. Those hops just aren't allowing pings so they return a 100% loss status. Your test looks good though. I'm not seeing any issues. How bad is the lag you're experiencing? Are you stuttering a lot?

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