Forum Discussion

w0Lart's avatar
7 years ago

Black screen only on respawn

Hi everyone, love this game so much but have an random issue, i got a rx 570, ryzen 2200g, 16 of ram 2400mhz.

so the problem: game crash my graphic card driver at the same place everytime, its happening when i try to respawn (only on respawn, game runs well at 60+ fps high settings) the game is freeze and my pc restarting, reinstalling my windows, game, origin, clean install drivers, update last drivers.

does TdrDelay on regedit settings help me? Or another fix.

Its came up only on star wars, i run witcher 3 on ultra, overwatch, cod 4, but i wana play star wars as well D: (sorry for my english, im from another country).

8 Replies

  • ggibb65's avatar
    ggibb65
    Hero (Retired)
    7 years ago

    @w0Lart- Hi

    What game mode & map were you on when game crashed?

    Can you run Dxdiag report & attach to your post. Here's how: Windows key + R, type in Dxdiag, when the window comes up, click on save all information button on the bottom right of window.

    This will save a file called DXdiag.txt in your documents folder. That file will give detail on your PC setup and some windows errors and may give a clue to why game crashed. It does not show any personal details if you were worried about that.

  • ggibb65's avatar
    ggibb65
    Hero (Retired)
    7 years ago

    @EA_Ataashi- Ran into a couple of problems last night (Xbox one - Australia region).

    Playing GA on Crait then ran into this problem after respawning:

    Only way out was to respawn again. Was able to finish match without further problem.

    2nd problem occurred about 2 hrs later when playing on Hoth defending the west hangar - Game stopped, blank screen then crashed to Xbox home screen. No messages or errors came up. What I did notice was the Xbox cooling fans became very noisy at the time which led me to believe that whatever happened stressed the xbox to the point it may have crashed the game. 

    Relaunched the game & played for about another hour without problem. 

  • There is dxdiag file, this "crashes" seems to being on tatuin or kachirho, and  freezes randomly when i hit the respawn button, i can play about 2-3 hrs without problem, but sometimes it happens

    Well, i edit the registry and add the "TdrDelay" to 8, run origin and game as admin, and its gone i think, but im not sure 100% about this, game is pretty buggy...

  • ggibb65's avatar
    ggibb65
    Hero (Retired)
    7 years ago

    @w0Lart- Thanks for the DXdiag file.

    In the file I noticed:

    1: you don't have the latest driver for the RX570 - download & install the latest version.

    2: If Direct 12 is enabled again - Disable it. (I think DYSPROssiom has already shown you how).

    3: You have had a few bluescreen & livekernelevent errors. These can be attributed to possible hardware conflicts or windows file corruption. The RX570 Driver update might fix the problem but if it doesn't then do this > Start a command prompt in administrator mode. Type in SFC /scannow (this will run a scan & verify windows system files - may take a while). After it finishes run in the command prompt CHKDSK /f to check & repair HD errors.

    Let me know the result.

  • Installed 19.1.1 - last recommended drivers, should i install optional 19.2.1?

    DX12 enable as software, but ingame i turn it off, how it can be turn to 11 at windows?

    Bluescreen because starwars - gamecrash, pc restart, i reinstall windows several times, installing chipset drivers first then GPU for 570

  • ggibb65's avatar
    ggibb65
    Hero (Retired)
    7 years ago
    @wOLart - you can't turn off directx 12 in Win 10 itself only in the game. & yes, I would install 19.2.1.
    Have you run the SFC & Chkdsk yet?
    When you respawn, does the crash happen on any particular character or any of them? Do you notice anything else happening on the screen?
  • @ggibb65 , checked the files and diskparts, all ok, crashes gone when im added TdrDelay at registry and run sw and origin as admin, maybe thats all, because im playing about 2-3 days without issues. But its rly strange thats only 1 game make my pc restarting (new pc), when im tapping "respawn button" the screen "freeze" for a seccond, then blackscreen (drivers shuttdown), and thats all.
  • ggibb65's avatar
    ggibb65
    Hero (Retired)
    7 years ago

    @w0Lart - its a strange one being that it only crashes when respawning. Haven't seen or heard this in particular before (plenty of game crashes but not when hitting respawn). If all has been running ok for a few days then we will leave well enough alone. Any further occurrences let me know.

About STAR WARS™ Battlefront™ II

Official community forums for Star Wars™ Battlefront II™ discussions.17,253 PostsLatest Activity: 35 minutes ago