Boost cards on AT-ST

Hey @blubmed

Since you've contacted our support, can I ask if you've performed any troubleshooting steps recommended by them? 🤔

/Ataashi

Hey @EA_Ataashi
thanks for your answer.
You can hardly call that a recommendation.
I called 3 times. The people on the phone did not speak the language (german) well enough. Neither did they know the game...
1. Recommendation: Take a look at the forum: Done
2. Recommendation: Lot of messing around with my system: deleting temp, installing cc cleaner, and completely messing up my autorun.
Well: as expected it did not change anything.
3. Step: I contacted support again had to wait for 30 min in chat que. After that I ran out of time so I just posted that it did not work out and asked for further help via Email. Guess what, nothing happened.
I tried deleting the game and reinstalling as well.
I hope you can give some advice 🙂

@blubmed

I'm sorry to hear about your experience with our support so far ☹️

We've received a few similar reports from our console players. In their case, they have to remove locally saved progress from their device and cloud storage to solve this problem.

If you haven't done that already, I would suggest using the repair option and clearing Origin cache for starters.

/Ataashi

It seems a lot of people have been having this problem since the progression update.  There was a change in how cards were "equipped" and "unequipped" at the time the progression changed.  This change was just mildly annoying to most of us, since it was a 100% unnecessary change and complicated card management a bit, but to those running into this problem with wrong cards, the change has been disastrous.  Basically, EA absolutely needs to change back the way cards are managed, or it will just keep happening.  It is completely ridiculous the steps that people need to go through, all the baloney about cloud saves and whatnot, to solve what is a bug that EA introduced into the game during the update. And it sounds like "support" is really not up-to-date on the problems that are occurring in the game, like there is a big lack of internal communication at EA, which is not a good business practice.  

Hey @blubmed

I'm sorry for the late reply!

Yes, I'm going to send this case to our specialists for further investigation. I've collected a few more examples from other PC players. I will update this thread once I hear back from them.

Thank you for your patience and cooperation so far 🙂

/Ataashi

Hey @blubmed

Our specialists suggest overwriting the cloud saves to solve this problem.

Here's the instructions:

• Launch the Origin Client 
• Log into your account 
• Open the ‘Origin’ menu 
• Click on ‘Application Settings’ 
• Uncheck the ‘Enable cloud storage for all supported games’ 
• Click ‘Done’ to finish 
• Exit the Origin client

Start the game without being logged into the Origin client, play one round or arcade or similar and then exit game.

• Launch the Origin Client 
• Log into your account 
• Open the ‘Origin’ menu 
• Click on ‘Application Settings’ 
• Check the ‘Enable cloud storage for all supported games’ 
• Launch game, at the prompt chose to use the  local save data not the cloud one
• Play for a bit and exit again

Let me know if that helped with the broken Star Card slot 🤞

/Ataashi

@EA_Ataashi

How can you start the game without being logged in?

@blubmed

I'm sorry for the wrong explanation, my bad! 😞

I meant running SWB2 in offline mode and playing a match in Arcade 🙂

/Ataashi