Product: Star Wars Battlefront IIPlatform:PCWhat is your issue related to? GeneralSummarize your bug Only two boost cards on AT-STWhat is your gamertag/PSN ID/EA Account name? How often does the bug occur? Every time (100%)Can you tell us the date (MM/DD/YYYY) that you saw the bug? What time did you see the bug? (HH:MM AM/PM) In what game mode did the bug occur? Galactic AssaultWhat is your time zone? Steps: How can we find the bug ourselves? Boost card menue. Only two cards can be selectedWhat happens when the bug occurs? Only two cards can be selected.What do you expect to see? Please select your region EuropeAMD or Nvidia Model Number I got an ingame problem concerning the AT-ST. I can only select two boost cards. Explosive sentry gun is permanently selected.So far zero help from support.

Hey @blubmed Since you've contacted our support, can I ask if you've performed any troubleshooting steps recommended by them? 🤔 /Ataashi

Hey @EA_Ataashithanks for your answer.You can hardly call that a recommendation.I called 3 times. The people on the phone did not speak the language (german) well enough. Neither did they know the game...1. Recommendation: Take a look at the forum: Done2. Recommendation: Lot of messing around with my system: deleting temp, installing cc cleaner, and completely messing up my autorun.Well: as expected it did not change anything.3. Step: I contacted support again had to wait for 30 min in chat que. After that I ran out of time so I just posted that it did not work out and asked for further help via Email. Guess what, nothing happened.I tried deleting the game and reinstalling as well.I hope you can give some advice 🙂

@blubmed I'm sorry to hear about your experience with our support so far ☹️ We've received a few similar reports from our console players. In their case, they have to remove locally saved progress from their device and cloud storage to solve this problem. If you haven't done that already, I would suggest using the repair option and clearing Origin cache for starters. /Ataashi

@EA_AtaashiThanks for the suggestion: Did not help.

It seems a lot of people have been having this problem since the progression update. There was a change in how cards were "equipped" and "unequipped" at the time the progression changed. This change was just mildly annoying to most of us, since it was a 100% unnecessary change and complicated card management a bit, but to those running into this problem with wrong cards, the change has been disastrous. Basically, EA absolutely needs to change back the way cards are managed, or it will just keep happening. It is completely ridiculous the steps that people need to go through, all the baloney about cloud saves and whatnot, to solve what is a bug that EA introduced into the game during the update. And it sounds like "support" is really not up-to-date on the problems that are occurring in the game, like there is a big lack of internal communication at EA, which is not a good business practice.

Boost cards on AT-ST | EA Forums

14 Replies

Anonymous
8 years ago
@EA_Ataashi
Funny thing: I get no promt...
Achievements are from offline play. But the star card still does not work.
EA_Ataashi
EA Staff (Retired)
8 years ago
Hey @blubmed

I'm sorry for the late reply. Let's try some different steps here:

Disable cloud saves (Origin -> Application Settings -> Installs and Saves -> Cloud Storage -> Off).

Change the name of STAR WARS Battlefront II folder in your documents (to "STAR WARS Battlefront II copy", for example).

Launch SWB2 (a new STAR WARS Battlefront II folder should be created in your documents then) and create a new save file - you can start the singleplayer campaign and wait for first autosave.

Enable cloud saves in Origin.

Launch the game again - check if Origin detects the mismatched data and asks you which saves do you want to use. If yes, choose the local save files.

/Ataashi
Anonymous
8 years ago
@EA_Ataashi
thanks for your reply.
I did steps 1 and 2. When I started the game all presets were gone, espcially the at-st bug. Then I started single player as expected, played till auto save and completed step 4 and 5.
There was no promt to use local save files again. The bug and all my presets are gone. So kinda problem solved!
Do I have to worry about my cloud backup?
EA_Ataashi
EA Staff (Retired)
8 years ago
@blubmed

I'm glad to hear that you can use all 3 Star Card slots now 🙂

If Origin didn't load the old settings, when you enabled the cloud save feature again, then it shouldn't be a problem. But if you encounter any more problems like that in the future, feel free to let me know right away.

/Ataashi

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Boost cards on AT-ST

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