Forum Discussion

9 years ago

Solved

Cannot enter alpha game key Battlefront 2

I cannot enter Alpha game key. Not in ea page or in Origin In oroigin i have jus black bar with "origin" . minimize and close on web page Operation unsuccessful, try agiain later

Straatford87
9 years ago
@IIPrest0nII @B3rzerk3rro @pompeyboyz316 @UnderdogPL

We had an outage earlier where game keys could not be redeemed in Origin. This since been fixed.

Thanks for the reports, and please leave a comment if there's any further issues that you encounter.

Thank you,

pompeyboyz316

9 years ago

Same thing on the Origin client. If I try on the website, it says operation failed

IIPrest0nII

Hero (Retired)

9 years ago

Hello @pompeyboyz316 @B3rzerk3rro @UnderdogPL

Please try to clear Origin cache https://help.ea.com/en-us/help/origin/origin/origin-my-games-list-is-blank/ and reboot your PC. Then, try to activate your Product code.

If that doesn't work, try to clear your browser cache and activate a code via Customer Portal https://myaccount.ea.com/cp-ui/redemption/index

Straatford87
DICE Team
9 years ago
@IIPrest0nII @B3rzerk3rro @pompeyboyz316 @UnderdogPL

We had an outage earlier where game keys could not be redeemed in Origin. This since been fixed.

Thanks for the reports, and please leave a comment if there's any further issues that you encounter.

Thank you,
- El_Skunka
  9 years ago
  Hi,
  I still can't redeem codes on the client or on-line.
  The redeem window doesn't even show up on-line.
  Tried contacting support but still haven't heard from them.
  Just about ready to give up and say **** it!