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xn0g9nbrfxqa's avatar
xn0g9nbrfxqa
Rising Newcomer
1 day ago
Solved

Cannot play any EA Games

My EA account was compromised a year ago, I was able to recover most of my accounts that were invaded such as Steam, Microsoft, Nintendo, and various others. I cannot figure out how to get my EA account recovered because of the AI interface and its unhelpful resolutions to it guessing my problem. How can I contact someone that can actually help me link a new EA account to my profile? It seems that my old profile is cooked since I have been unable to login to it, my password was changed and everything.

  • Hey xn0g9nbrfxqa​,

    While we can't help with hacked accounts here on the forums, our live support team should be able to take a look into this for you. You can reach out to them via the contact us button at the bottom of this article. If you're not seeing the option to reach out, try going in with a guest account by using an incognito window and not logging in.

1 Reply

  • EA_QueenBee's avatar
    EA_QueenBee
    Icon for Community Manager rankCommunity Manager
    1 day ago

    Hey xn0g9nbrfxqa​,

    While we can't help with hacked accounts here on the forums, our live support team should be able to take a look into this for you. You can reach out to them via the contact us button at the bottom of this article. If you're not seeing the option to reach out, try going in with a guest account by using an incognito window and not logging in.

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