hey i had the same problem for like 8 months but recently got it to work. Normally I would try to start the game but it would say it preparing the but closes and opens the ea app. I came across the solution by trying to start the game through the exe file in the battle front folder(which is something i dont usually do) then thats when i got my first actual error.(Missing msvcr120.dll) it said that the game was missing a dll file to start the game. It also said to redownload the game to fix it.(Dont do that) After some research, it actually meant that your computer is missing or has faulty code is the microsoft Visual C++ program and since it said for me it was msvcr120.dll that means i had to download the 2013 version of miscrosoft Visual C++. There are 4 in all so make sure you google which year version you need to download from the error code from starting the game from the exe file (you also have options of the 64 or 86 version in which you need to download both) after that i was back to aura farming with vader. Hope this helps