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SLDragonAge's avatar
SLDragonAge
6 years ago

Celebration Edition Skins not recognised when Offline

Product: Star Wars Battlefront II
Platform:Sony Playstation 4
What is your issue related to? In-Game Store & Crates
Summarize your bug Celebration Edition skins are not recognised as being purchased while offline.
What is your gamertag/PSN ID/EA Account name? Ste-L77
How often does the bug occur? Every time (100%)
Can you tell us the date (MM/DD/YYYY) that you saw the bug? 03/01/2020
What time did you see the bug? (HH:MM AM/PM) 22:00 PM
In what game mode did the bug occur? Arcade Mode
What is your time zone? GMT (UTC)
Steps: How can we find the bug ourselves? Disconnect from internet, start any offline mode and select a skin that was bought with celebration Edition and that wasn't previously purchased with credits or crystals.
What happens when the bug occurs? All previously locked skins that were unlocked via purchase of the Celebration Edition are locked and unusable offline.
What do you expect to see? All skins paid for with Celebration Edition to be useable offline.
Please select your region Europe
AMD or Nvidia Model Number

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Celebration Edition skins not recognised as purchased when offline.

6 Replies

  • SLDragonAge's avatar
    SLDragonAge
    6 years ago

    Yes it's ridiculous that it's not being acknowledged by EA, shocking that people cannot use a product they've paid for offline when it is not stated as online only. 

  • Ross42899's avatar
    Ross42899
    6 years ago

    This is a serious issue and needs to be fixed ASAP. It can't be that we pay real money for content that will be locked if we don't have an internet connection. There needs to be an official uopdate by EA to solve this issue. It just doesn't make sense that you can access the same content offline, if you bought it via ingame credits but gets locked if you bought it with real money. 

  • jholden2004's avatar
    jholden2004
    6 years ago

    That's crazy. If the edition is purchased why would it not be treated as if you bought the game from the store? Buying the hard copy would allow for the skins to be unlocked offline. This is very deceptive. 

  • Kaveral's avatar
    Kaveral
    6 years ago

    The reason it does an online check is because it verifies you actually own the DLC on your account. It's basically an anti-piracy measure, as if it didn't exist people would be circumventing the microtransactions by sharing the DLC files, either through windows explorer or game sharing on Xbox (something I was guilty of with the first EA Battlefront). It sucks, but that's how it is.

    Buying a skin through credits basically flags it in your actual save file, buying the Celebration Edition is basically a DLC file that tells the game to unlock them all for you once ownership is verified. @jholden2004 while it does suck, there's nothing deceptive about it at all- it DOES state in the terms and conditions when purchasing that internet connection is required. Just because something doesn't work the way you want it to, doesn't make it deceptive or false marketing. 

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