characters progression and star cards in battlefront 2 have been reset
Log into ps5 and it shows what levels I was at but everything including preorder skins are locked
Forum Discussion
@EA_Leeuw Yes, few months ago, I've had ps5 since launch, just downloaded again on Saturday and found out
EA_Leeuw
Community Manager
Community Manager@cavallaro1973, gotcha. And you did not switch between PS4 and PS5 in the meantime? As in the actual physical console?
- @EA_Leeuw Only been using ps5
- EA_Leeuw@cavallaro1973, alright. Cheers.
Then we're gonna do some troubleshooting;
- Can you try to see if Restoring the Licenses works for you?
https://www.playstation.com/support/games/restore-licences-playstation/
- Or a hard reset?
Manually turn off the console, pull plug out of power socket, wait 10min, put plug back in socket and turn on console again- @EA_Leeuw I can try after work, haven't tried that yet
