Cheaters on HVV with video clips evidence

Hello there,

If you found players 'hacking' in your game please provide SHORT evidence for it and be sure to check out here https://help.ea.com/en/help/faq/report-players-for-cheating-abuse-and-harassment/?utm_source=facebook&utm_medium=social&utm_campaign=get_answers&utm_term=gameplay

This forum is not going to investigate your report since hacking has nothing to do with bugs or technical issues.

However, let's take a closer look at your videos. (please make them shorter next time or provide time stamps or change the links to your videos so it will link to a specific moment in your vid).

There are 3 out of boundaries but they are still alive bugs in your list. 'Chewie hide inside wall yavin 4', ' Chewie hide on bottom of cave Hoth' and 'players hide out of bound on Kamino'. These players are not HACKER, they didn't implement code into their client side to increase damage or whatsoever, the game just doesn't register the players to be out of boundary. Reporting the players is therefore useless. They aren't hacking, they are probably stuck at a certain position in the game. If a player deliberately uses these glitches to be annoying, then there is a reason to report them.

Your fourth 'players duplicted boba fett' shows another bug. It is possible in HvV to have the same hero/villain twice. https://answers.ea.com/t5/Bug-Reports/HvV-multiple-heroes-and-villains/m-p/6611006#M7331

Have a nice day!

EA Is not going to do * about cheating, as they do not have the technical aspects of removing said cheaters. "we at customer support can not validate or investigate these kind of issues"

So I report a cheater to EA, and this is what I receive back

Hello there! 

Thank you for reaching EA help. 

I realize that you are very disappointed with what happen on your game being cheated, It must be annoying indeed. We are currently investigating this possible issue with the cheat on the Star Wars Battlefront 2 game on Xbox One. Please let me share that we at customer support can not validate or investigate these kind of issues as we do not have the tools for the same. We have a dedicated team who handle these types of issues, so I would suggest you to please go through the link below and report for the player. Our concerned team will investigate the issue and do the needful for you.

https://help.ea.com/en-in/help/faq/report-players-for-cheating-abuse-and-harassment/


Thank you so much for contacting EA help and have a great day.

Monirul H.
EA Help

I posted this before many times in fact, but I get nowhere with them. source Re: People being AFK and farming credits

Some dude yesterday appeared to be able to select the Y-Wing on whatever SA map he wanted regardless of era/faction. (Xbox One).

Gave him/her a massive advantage (particularly on Kamino when playing for the Separatists and using the ion cannon to defend).

Reported them for cheating to Xbox live but don't think anything will happen.

Also seems to be a lot of players recently with randomised gamertags such as xxXwwwYYYxxxxYY who seem to be very good all of a sudden.

Suggests made-up accounts which have somehow hacked or modified the game to their advantage!?

Worrying.

Not hacks, just glitches. People post videos of it to expose the areas and then people go try to do them. Boba is king at this, because there are areas only he can reach; like on Endor. It sucks when they repeatedly do it. I am on PS4 as well and I've seen that chewy player do that before..

And even with footage it takes the devs a really long time to fix these issues which are the simplest they have to solve. An invisible ceiling which can be surpassed through out of bound area? Just extend the invisible ceiling further into out of bounds area. Jakku's ceiling goes so long into out of bounds that boba can't climb it. Takodana isn't like this however, nor Bespin.

Also, features which have no collision allow players to get into glitchy areas inside walls, or below the floor. Here the devs just need to rework the collision of such features, or even easier, just put an impassable object which can't be seen, to act as a barrier through the collision gap, like the devs already did on Endor and on the Death Star II.

I don't understand what makes them put these issues so low in the priority To-Do List because they are very simple to correct, it's a procedure they know what they must do, and with our videos as evidence, they know very well where to go.

Played against a Darth Maul in HvV at Hoth that hid in the ceiling as the target twice, causing us to lose. On PS4