Over a month ago I earned the "Choker Emote Crate". Every time I try to open it, nothing happens for about 15 seconds, then I get Error 1510.
This happens at all time of day. Internet is fine. Daily Crates open no problem.
Very frustrating not being able to access something I earned--and so long ago.
Any resolution/fixes to this, or do I simply have to accept this broken facet of the game.
EA Staff (Retired)Hi @EA_Ataashi, yes.
Xbox One.
@EA_Ataashi is there any fix for this issue?
EA Staff (Retired)Hi again, @btaylorsae93! And sorry for a late reply.
It looks like a sync issue to me 🤭 Could you try to power cycle your Xbox One, delete cloud data for SWB2 (make sure to not delete singleplayer saves from your console) and, eventually, reset the console while keeping your games and apps.
Let me know if anything helped!
/Ataashi
Hi @EA_Ataashi no problem.
How do I delete cloud data without deleting singleplayer saves? I went to BF2-->Manage Game-->Saved Data-->my gamertag-->it gives me two options here. "Delete from console" or Delete everywhere". I'm not sure how to not lose things with either of these options.
EDIT: I am resetting Xbox One to Factory and keeping games and apps currently. I'll let you know if that works with another edit on here.
EDIT 2: I reset Xbox One to Factory and kept games and apps. I restarted BF2 and still getting Error 1,510.
