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MyrddinWyllt500's avatar
MyrddinWyllt500
Rising Novice
6 years ago
Solved

Consistent crashing on Xbox one X

Product: Star Wars Battlefront II Platform:Microsoft XBOX One What is your issue related to? General Summarize your bug Sometimes during the first 30 seconds of a hvv match it will completely shut...
  • EA_Atic's avatar
    EA_Atic
    6 years ago

    Hey @jc311277  @Ur4n0BeD58847373  @Parsen2327  could you try to power cycle the console and see if that helps. 

    1. Turn off your console by pressing the Xbox button  on the front of the console for about 10 seconds, until it shuts down completely.
    2. Unplug the console's power cable. Wait 10 seconds.
      Important Make sure that you wait at least 10 seconds. This step resets the power supply.
    3. Plug the console power cable back in.
    4. Press the Xbox button  on your console to turn it on.

    /Atic 

jc311277's avatar
jc311277
6 years ago

Never had this bug until today. I thought my Xbox was broken. The game goes completely laggy then and horrible buzzing noise occurs then the Xbox shuts down?!?!? What the hell guys! Also was during HvV 

EA_Atic's avatar
EA_Atic
Icon for DICE Team rankDICE Team
6 years ago

Hey @jc311277  @Ur4n0BeD58847373  @Parsen2327  could you try to power cycle the console and see if that helps. 

  1. Turn off your console by pressing the Xbox button  on the front of the console for about 10 seconds, until it shuts down completely.
  2. Unplug the console's power cable. Wait 10 seconds.
    Important Make sure that you wait at least 10 seconds. This step resets the power supply.
  3. Plug the console power cable back in.
  4. Press the Xbox button  on your console to turn it on.

/Atic 

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