Forum Discussion
- EA_David8 years ago
Community Admin
Hi, it looks like the missing crafting parts issue is actually a display problem. The system accidentally adds the parts to your balance twice, then corrects the balance shortly thereafter, leading to this confusion.
@tvDarth_Dunedain From what I can see you appear to be getting the content. Can you try restarting your system then check if the pack openings proceed properly? Be sure to check your balances before opening a pack, that should be illustrative.
I can see pack contents being opened and added today and Tuesday, but not yesterday. Does that match the daily crates you opened?
- 8 years ago
I don't believe this is simply a visual bug. I recorded a video of it happening a couple of days ago as follows:
https://www.youtube.com/watch?v=ILwXC_KIZ1Y
You can see how I start out with 920 crafting parts. I get awarded 15 --> 935. Then it goes back to 920 and remained that way despite relogging, restarting the game, or playing a match.
There is a legitimate problem with this not just a visual glitch.
- EA_David8 years ago
Community Admin
@Novaprospekt518 Hey, when the glitch happens the "ghost" parts are added when you look at the first card or when the crate is initially purchased.
However If you have a clip of this happening and you can show it from before you buy or open the pack, please post it
- 8 years agoI know it says opened but it doesn't give me the rewards. It glitches and quits before I get anything. I don't get any credits, crystals, or crafting parts.I have checked the collection and I get nothing. I have looked at the collection part and nothing new. It only happens when I hit circle (ps4) at leastt twice while opening crates (once to reveal all and once right after for it load faster but it exits when I do that) because sometimes I will be in a hurry and want it to reveal itself faster but it quits because technically ○ switches to a back button after you hit it once. Btw, you should have the reveal (x) and reveal all (○) be different from back button (also ○). Try □ or something for reveal all. Get back to me. Also I always check my balance before opening packs.
- 8 years agoAlso i did restart the system and it is still the same as before i opened the crates but counts me as opened it still with no rewards added like I said before.
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