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BENDAD7575's avatar
BENDAD7575
5 years ago

Detected AMD Driver Version 0.0.0....Help?

Why do I keep getting the "Detected AMD Radeon driver version 0.0.0. The required driver version is 18.5.1 (18.10.16) or later. Please update your drivers at http://www.amd.com/ before playing the game" error?!  My driver IS updated to the latest release. I have tried the AMD cleanup, I have tried disabling the internal video card on my ASRock AB350 Pro4. I am running the AMD Ryzen 3 2200G, with the Aorus RX580. The only game I'm having a problem playing is the Starwars Battlefront II.

Can anyone assist? If I can't make it work, I'm going to need a refund, but I really just want to play the dang game haha.

Thanks for any help you can give.

-Ben

4 Replies

  • EA_Barry's avatar
    EA_Barry
    Icon for Community Manager rankCommunity Manager
    5 years ago

    @BENDAD7575 

    There is a small possibility you have your display connected to your motherboard video and not your GPU, check that and retry, thanks.

  • BENDAD7575's avatar
    BENDAD7575
    5 years ago

    No, they both run through the ports on the RX580 using HDMI adaptors 

  • BENDAD7575's avatar
    BENDAD7575
    5 years ago

    AND, now I can't even get a refund due to how many days have passed!  I haven't even played the &^*#ing game, but now I'm SOL?  Pretty cruddy policy.

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