Duplicates Still DONT give back CREDITS!!!
Product: Star Wars Battlefront II Platform:PC What is your issue related to? In-Game Store & Crates Summarize your bug After the November 30 patch 1.03 Duplicate Star Cards dont refund credits any...
Forum Discussion
STAR WARS BATTLEFRONTt
Thank you for contacting us. amarjeet will help you soon.
amarjeet
Thanks for contacting EA Help, my name is Amarjeet. How may I assist you today?
you
I just completed all the multiplayer milestones, the milestone for doing that won't unlock. The reward is 500 crystals. In addition any duplicate star cards obtained from crates don't return credits like it is supposed to. I guesstimate I am owed 15000 in returned credits front duplicate star cards that were not returned.
CM edit: Hey I'm just hiding the majority of this post to make it easier to read, and a lot of it isn't hugely pertinent to the main issue in the thread.
you
Spoiler
*From not front*
amarjeet
I realize your concern regarding your milestone unlock issue. No worries, I'll do my best to assist you in this.
amarjeet
Before we proceed may I know your real name and GamerTag linked to your account?
you
Robert Heck
you
Gamer tag is Pakolulu
you
What about the secondary issue?
amarjeet
Nice to meet you Robert
you
Nice to meet you
amarjeet
In this both of the issue you need to wait for some time.
you
I can demonstrate the secondary issue.
you
???
amarjeet
Yes you can demonstrate
you
How do I attach pictures
amarjeet
Please follow below link for attach the file: https://help.ea.com/en-us/help/faq/how-to-attach-a-file-to-your-ea-help-ticket/
you
Please hold
you
I have uploaded pictures of the amount of credits I had before I opened the star cards from the crate and pictures of the same amount of credits after I opened the star crate when clearly I should have received 400 credits due to the 2 duplicate star cards
amarjeet
Okay
amarjeet
I would like to inform you that update that our servers will re correct themselves within every 24 hours against all the missing things and errors so most likely you'll receive your items back within that time frame.
you
The issue with the duplicate star cards not returning credits has been going on since the game launched
you
I play this game every day
you
Since the launch
amarjeet
okay
amarjeet
Then it seems bug in the game,
amarjeet
You can report this issue on EA forums.
amarjeet
Our studio team will check it,.
you
Did you see the pictures?
amarjeet
yes, I have checked it,
you
Ok well what are you going to do about it?
you
I would like an agent to call me
amarjeet
I have checked but there is nothing could be done form our side.
amarjeet
You can report the issue on EA forums.
amarjeet
Are we connected?
amarjeet
It seems that you are away from the Keyboard, please let me know if we are still connected to this session.
amarjeet
Since I've not heard from you, I will be disconnecting the chat now. Should you require further assistance with this or any other issue, please do not hesitate to contact us again. Have a great day! Please refer to the case#36397553 for any further reference. In case of any issue please feel free to contact us with the same case number.
you
In here
Type your response here...
amarjeet
I realize your concern regarding your milestone unlock issue. No worries, I'll do my best to assist you in this.
amarjeet
Before we proceed may I know your real name and GamerTag linked to your account?
you
Robert Heck
you
Gamer tag is Pakolulu
you
What about the secondary issue?
amarjeet
Nice to meet you Robert
you
Nice to meet you
amarjeet
In this both of the issue you need to wait for some time.
you
I can demonstrate the secondary issue.
you
???
amarjeet
Yes you can demonstrate
you
How do I attach pictures
amarjeet
Please follow below link for attach the file: https://help.ea.com/en-us/help/faq/how-to-attach-a-file-to-your-ea-help-ticket/
you
Please hold
you
I have uploaded pictures of the amount of credits I had before I opened the star cards from the crate and pictures of the same amount of credits after I opened the star crate when clearly I should have received 400 credits due to the 2 duplicate star cards
amarjeet
Okay
amarjeet
I would like to inform you that update that our servers will re correct themselves within every 24 hours against all the missing things and errors so most likely you'll receive your items back within that time frame.
you
The issue with the duplicate star cards not returning credits has been going on since the game launched
you
I play this game every day
you
Since the launch
amarjeet
okay
amarjeet
Then it seems bug in the game,
amarjeet
You can report this issue on EA forums.
amarjeet
Our studio team will check it,.
you
Did you see the pictures?
amarjeet
yes, I have checked it,
you
Ok well what are you going to do about it?
you
I would like an agent to call me
amarjeet
I have checked but there is nothing could be done form our side.
amarjeet
You can report the issue on EA forums.
amarjeet
Are we connected?
amarjeet
It seems that you are away from the Keyboard, please let me know if we are still connected to this session.
amarjeet
Since I've not heard from you, I will be disconnecting the chat now. Should you require further assistance with this or any other issue, please do not hesitate to contact us again. Have a great day! Please refer to the case#36397553 for any further reference. In case of any issue please feel free to contact us with the same case number.
you
In here
Type your response here...
