Duplicates Still DONT give back CREDITS!!!

@Paodok As I thought the "WHOLE POINT" of delivering this Patch 1.2 on a Week Day, Monday February 19th 2018 was so that we, the "PLAYERS" would have support. Obviously that is not the case since 3:30am PT 6:30am ET when most gamers were already playing with the newly installed update. It was President's Day, perhaps EA took the whole day off for a job well done.. 

And I again would like to praise @DarkKorg for an outstanding post.

DarkKorg wrote:

I did the update after having read from an official EA representative, Mr Sledgehammer that the issue was solved. It was even so solved that Mr Sledgehammer felt like he had to post a second specific message on top of his release notes saying that it had been solved.

As naive as I am, I deduced that I could trust Mr Sledgehammer and his team of professional developers who beyond changing a few static int or float thresholds had achieved a wonderful list of fixes.

But when i opened my daily crate... i noticed two things: more credits for duplicates and... no credits for duplicates.

I thus have the following comments:
- EA knows about the duplicate cards not giving credits for what... 2, 3 months ?
- The so-called issue affects the entire progression system and is thus critical.
- EA had some developer(s) working on the critical issue.
- Because EA is a professional company, they have a Quality Control department that checks... well I am not sure what they check.
- EA communicates and pretends having fix the duplicate cards issue, three times via two different official representatives.
- EA decided to increase the credits for the duplicate cards that doesn’t give credits (is that just me or does it sound silly ?)

People like me who have spent hundreds of hours of playing (I am now sitting over 275,000 credits, rank 50 for weeks, can’t count the number of purple cards i have, etc.) are even more frustrated than ever. Because not only we are not getting the credits for duplicate cards, but people who do not have the issue are now getting even more credits for duplicate cards. Sounds like Dr. Evil has planned all this.

In my world (25+ years of R&D, CG publications, graphics programming and team leading), software bugs are spotted, corrected and the result is triple checked, by developer, product specialist and QC engineers.
In my world, QC actually means something and it is incredibly useful.
In my world, when I say a critical bug is corrected, it actually really is or clients gets upset and someone get fired.
In my world, all the source code go through what is called unit tests to ensure that fixing something doesn’t break something else in the code.
In my world, when company employees communicate -publicly- about having fixed a (critical) bug, and it appears that it is not been fixed, someone get fired to try to avoid his company the supreme humiliation of being perfectly assimilated to an unprofessional and incompetent structure.

Unfortunately, this is only in my world. EA lives in another one and keeps « investigating ».

@EA_DavidI just made a video after noticing a few odd things that have been around since patch 1.1 I believe. They are crystal reward items that every once in a while show a "Claim Reward" in the Milestone menu in between rounds. This was something that I made screenshots of and thought it wasn't important. But maybe it is. The video is short and is mostly me counting the crystals I should have total. Which was 390? Minus the 100 I have I should have a total of 290 spent on crystal crates which are in value of 110 120 and 200. I am no math genius, but I don't see a way to total that correctly.

- Paodok

Screenshots: