Duplicates Still DONT give back CREDITS!!!

Product: Star Wars Battlefront II
Platform:Microsoft XBOX One
What is your issue related to? In-Game Store & Crates
Summarize your bug after your patch 1.2 today I am still not receiving my duplicate credits. this has been going on for me now since before the new year. as someone how buys multiple hero crates a day, as well as loggin hundreds of hours in this game i have now missed out on hundreds of thousands of credits (minimum of 120k credits missing so far, I've done the math) i should have received. please notify me of when you will rectify this as you clearly stated it was a fixed bug in todays patch notes. - DARTH TORTUGAS
What is your gamertag/PSN ID/EA Account name? DARTH TORTUGAS
How often does the bug occur? Every time (100%)
Can you tell us the date (MM/DD/YYYY) that you saw the bug? since 01/01/2018 or before
What time did you see the bug? (HH:MM AM/PM) all day everyday
In what game mode did the bug occur? Galactic Assault
What is your time zone? CTT - GMT + 8:00
Steps: How can we find the bug ourselves? play as my account and buy a crate
What happens when the bug occurs? i dont receive my duplicate credits
What do you expect to see? i expect to get my duplicate credits
Please select your region North America
AMD or Nvidia Model Number I dont know

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