Duplicates Still DONT give back CREDITS!!!
Product: Star Wars Battlefront II Platform:PC What is your issue related to? In-Game Store & Crates Summarize your bug After the November 30 patch 1.03 Duplicate Star Cards dont refund credits any...
Forum Discussion
@EA_Ataashi I know you guys have had some major issues the past few days, but the "Hot Fix" has shown that when EA needs so they can act swiftly to a bug and fix it. I know you aware that we suffered greatly from our no credit for duplicate items bug for 2-3 months. This stopped many of us in our tracks in our progress. We waited as patiently as we could for these credits and then when we got them, the whole progression system was changed so that these backlogged credits could no longer help us with progression. (None of that being our fault.)
I know all of us were happy to get these backlogged credits. Even with the long wait, it felt like a weight lifted off of us and made playing the game fun again. BUT these credits didn't take into account the amount of crafting parts and credit decay we would have received by opening crates. I have posted several times a fair and feasible solution to this problem. But we have yet to hear anything more than "we are aware of this and looking into it." So far EA has had a history of showing that when issues happen that they offer an olive branch in the form of some sort of credits. An example would be the Milestones bug and the 5,000 credits given to everyone for this happening. We were never given a "sorry for the bug" crate... and we had this issue longer than anyone.
I have to say it feels like this isn't something EA thinks is important, nor does it look anyone is going to do anything for us. I have been an advocate for EA as well as this game, so don't see my comments as self-defeating or negative. I just feel enough time has past and EA needs to give us an answer this ASAP.
--------------- A FAIR SOLUTION -----------------
From my "Certain point of view," the plan I put forth was not an "extra" The crates gave out parts, those parts and the decay of credits is all something the system should have statistics of. It should be easy for the EA Dev team to figure out these numbers.
- We should receive a "Sorry for the BUG" crate, we received this previously when for only a week the Milestone bug affected 100% of the SWB2 gamers, so EA has shown this pattern of goodwill. The crate should be in the form of Parts. We already saw from the "Hot Fix" that it is possible to place parts in crates. EA disgression on what we would receive.
- We should receive 320 crafting parts per 50,000 credits from our backlogged "no credit for duplicates bug." This is figured by the number of duplicate items within the crates opened. There would have been more credits awarded to us each crate opened. SEE MORE INFORMATION BELOW.
- We should receive 1170 parts because each crate opened would have had parts within them. Figuring a decay in credits along with the credits awarded we would have received these parts. SEE MORE INFORMATION BELOW.
I believe EA could make this right by giving us "PARTS" instead of credits. I say this because there is no way for them to give skill points to us without us specifying which h class, hero or ship we want the skill point to go towards.To calculate the number of parts, take into account the credits each of us received. Every 50,000 credits, should equal 320 parts (or 8 skill points.) This would be the fairest way to make up for the fact we never had the chance to use the credits on the crate system which would have to award us more duplicate credits figuring decay over time. The odds of duplicates would be different for all of us, those who had more items crafted by parts would change the payout. That is if the payout of new items was a preset number of items, but if the payout is random then it would affect it, even more, making you hit many of the same duplicates over and over. I am no mathematician and I am doing this as best as I can figure.
Here is how I worked it out for duplicates. For every 50,000 credits awarded from the "no credit for duplicates bug" , divide that by crate average (rounded down the average of the three crates 3000, 2400 and 2200) = 2,500 = 20 crates. Now factor how many duplicate credits we would have received. For this, I watched my videos on Youtube and used the numbers from 20 crates in a row. I went through and watched ALL of my videos, many of these were done early off so the number of duplicates wasn't at its highest point, but I think it gives a fair number. Per this data, I received an 800 per crate average of duplicate credits. Now, taking the average, 800 x 20 = 16,000 credits. 16,000 divided by 2,500 = 6.4 crates. 5,125 divided by 2,500 = 2 crates. 1600 then would be the amount remaining. Essentially that is roughly 24,000 credits or 8.6 crates that we should have earned towards progression.
Here is how I worked it out for parts. I again watched my videos and figured a calculation on 60 crates opened and then did the average of them. The average came out to 41.19 per crate average. (With hero crate giving out about 35-50, etc.) When I factor that in with the number of crates within my decay algorithm above it would be 28.4 crates x 41.19 average = 1170 parts. This could be added in based on the number of crates that each person would have opened. Using my part shortage as an example.
Xbox ID: Paodok
Youtube: Star Wars Insiders
Twitter: InsidersSW
EA_Ataashi
EA Staff (Retired)
EA Staff (Retired)Hey @Paodok
As always, thanks for a great and detailed feedback :eahigh_file: And if you haven't done it already, I would suggest to join the conversation about the Crafting Parts in SWB2 here 😉
We're still working on that locked achievement issue. No ETA for now. And we know about "corrupted" holograms. It's also been investigated. We don't want all characters with lightsabers to share Luke's handless fate 😳
/Ataashi
- @EA_Ataashi Are there any updates to resolution of this bug?
Yes, we know there are quite a few other issues but we would like to know if there has been any further discussion regarding the duplicates not giving credits bug. Yes, we know it has been fixed (mainly because you can't get crates anymore) but our progress was severely hampered. The devs have acknowledged they were still thinking about it. I'm assuming that most of us here considered that to mean there was some sort of compensation or solution that would allow us to level our characters, in addition to being able to increase our star card skill points, that was correlated with the amount of credits we received when the fix was successfully implemented.
This thread hasn't been closed or locked, which leads me to believe there is still an active resolution pending. If you can evaluate where we're at and provide some meaningful feedback, we would appreciate it.
- Approved
@EA_Ataashi, let me sum up why this is so frustrating.
On Tuesday, players started noticing issues with progression and EA jumped on the bugs immediately.
Five months ago, we had progression issues due to the duplicate cards and it was never tackled with such urgency.
Maybe the approach is different now, so far after launch. But it still stands that I missed out on 170+ crates from the old system. I would really like the lack of progression to get the same urgent attention that other lack of progression bugs have gotten in the past weeks. I think other posters in this thread feel the same way.
170 crates is - rough estimate - something like 70 levels on my heroes. That's not replaceable by credits (obviously) nor by crafting parts (since the levels mean the cards are capped or entirely locked).
- Approved^^^^Exactly!!!!!
@cb042 @MrMisanthropy666 I mentioned that as well in my post, the "Hot Fix" was great to see happen so fast, but I am not going to lie and say it didn't burn me to see it done so quickly. I have chalked that up to the new leaf that has been turned over by EA with communication. But that also doesn't give them a pass to ignore this issue for going on 5 months now. EA Atasshi is the only person I know who has commented regularly and I commend that.
@EA_Ataashi I went to the Coffee Machine Chat (I personally feel that name for the chat is too light-hearted for this topic, but I digress.) - I can see from this "chat" that it is more of a "hey we gave you what you were supposed to get, but maybe there is a better way?" I have brought up many times that we never received the proper credits when the previous progression system is taken into account. But, I made a post no matter and I hope it does more than this page has because I feel as though I am sometimes speaking to myself in a mirror.
https://battlefront-forums.ea.com/discussion/108076/coffee-machine-chat-parts-to-skill-points@MrMisanthropy666@cb042 @grimmace2 @Tronar2011 @tedstud @WindUp951 @vengeful421 @MicaHarrisX @DukeLasermaster @Major-Band1t
@-xX-Palisade-Xx- @RENEGADEPETIE @BourbonUp @Tillus_Osciliath @billysbrain @IownGODtoo @Fat_Sloth61 @GoodLuckTurret @WreathIronsights @vadergoth
Hello my fellow bug sufferers, I have taken EA_Atasshi's advice to go to the discussion about the Duplicates Credits into Parts debate on the page below. I haven't received a reply and I am now even sure who will be checking the posts, but I suggest everyone who was affected by the duplicate bug, go and make it known this isn't resolved. If you want to quote me or the post, by all means, do as I want them to know we are united in thinking this wasn't resolved and that they still owe us for more than what they gave us. Essentially what I am saying is that the debate on transferring the credits we already received isn't the issue, the issue is basically still a three-part outstanding issue of what we didn't receive because of them changing the progression system on us.
My post is halfway down on page3.
https://battlefront-forums.ea.com/discussion/108076/coffee-machine-chat-parts-to-skill-points/p3A separate sidenote and something that isn't as important as the above issue is the fact that emotes is still not working for a few Heroes & Villains. This is a basic bug, but this far into the game, it should be fixed. I started a post organizing all the other twenty plus posts. If you have time after the "coffee talk post" please click the link below and + XP everyone as well as saying you are having the same issues. Thanks all. Pao.
https://answers.ea.com/t5/Bug-Reports/Emotes-not-working-Heroes-amp-Villians-Leia-Lando-Iden-Phasma/m-p/6772971#M13819- Well done on this @Paodok.
Thanks for all the work !! MTFBWY @DarkKorg @Joaotemistocles @Abp2 @bri0510 @narion_k @mysweetescape13 @zeusfaberkev @SuperNashwan40 @K_Nastee_K @IamMVP3 @DDRK88 @damo666damo666 @Julybil @bri0510 @rwhitt7926 @WreathIronsights @xBLOWPHISHx @AbsentiaDP @GamadonE @ChaoticNickel
Hello my fellow bug sufferers, I have taken EA_Atasshi's advice to go to the discussion about the Duplicates Credits into Parts debate on the page below. I haven't received a reply and I am now even sure who will be checking the posts, but I suggest everyone who was affected by the duplicate bug, go and make it known this isn't resolved. If you want to quote me or the post, by all means, do as I want them to know we are united in thinking this wasn't resolved and that they still owe us for more than what they gave us. Essentially what I am saying is that the debate on transferring the credits we already received isn't the issue, the issue is basically still a three-part outstanding issue of what we didn't receive because of them changing the progression system on us.
My post is halfway down on page 3.
https://battlefront-forums.ea.com/discussion/108076/coffee-machine-chat-parts-to-skill-points/p3
A separate sidenote and something that isn't as important as the above issue is the fact that emotes is still not working for a few Heroes & Villains. This is a basic bug, but this far into the game, it should be fixed. I started a post organizing all the other twenty plus posts. If you have time after the "coffee talk post" please click the link below and + XP everyone as well as saying you are having the same issues. Thanks all. Pao.
https://answers.ea.com/t5/Bug-Reports/Emotes-not-working-Heroes-amp-Villians-Leia-Lando-Iden-Phasma/...@hawxthy @the-creative-pup @ZekeStarkiller @rydigga85 @Style_Balls @InvincibleKylo @AramilX @Enforcer1001 @Brickhowser @Konman456 @wunlumpmonk @TheOneOpcode @pj37kve82 @Sickste9 @Rottingface @scrubnub08 @Vision1138 @XFerginatorX @Tronar2011 @_ThatKillBillOG_
Hello my fellow bug sufferers, I have taken EA_Atasshi's advice to go to the discussion about the Duplicates Credits into Parts debate on the page below. I haven't received a reply and I am now even sure who will be checking the posts, but I suggest everyone who was affected by the duplicate bug, go and make it known this isn't resolved. If you want to quote me or the post, by all means, do as I want them to know we are united in thinking this wasn't resolved and that they still owe us for more than what they gave us. Essentially what I am saying is that the debate on transferring the credits we already received isn't the issue, the issue is basically still a three-part outstanding issue of what we didn't receive because of them changing the progression system on us.
My post is halfway down on page 3.
https://battlefront-forums.ea.com/discussion/108076/coffee-machine-chat-parts-to-skill-points/p3
A separate sidenote and something that isn't as important as the above issue is the fact that emotes is still not working for a few Heroes & Villains. This is a basic bug, but this far into the game, it should be fixed. I started a post organizing all the other twenty plus posts. If you have time after the "coffee talk post" please click the link below and + XP everyone as well as saying you are having the same issues. Thanks all. Pao.
https://answers.ea.com/t5/Bug-Reports/Emotes-not-working-Heroes-amp-Villians-Leia-Lando-Iden-Phasma/...- ApprovedI would love to but it won't let me post in any forum post that isn't in answers HQ!! I have so had it with EA's junk!;idk what else to do. This
has taken more time and energy with no results that I've about just had it with EA period!! - Approved
@Paodok DONE .... I just posted in the forums as well. FYI Paodock is MCB in the forums, thats the post you want. I just quoted and added my 2 cents as your solution is acceptable.
- Approved
@EA_Ataashi I just want to , again, add my comments of frustration. You will see that I also have posted several times both here and in the forums regarding this issue. I am glad to see that there is a new level of communication as far as the game goes as a whole. F8RGE in the forums is doing a great job of that. However, the fact remains that this was an ongoing issue for months and there was no resolution. This issue is STILL not resolved to our satisfaction because the core issue of our complaint was not addressed. An issue that greatly affected our progression levels with those of our peers , and , this was thru no fault of our own. I will also add that I own 2 versions of the deluxe edition , this will greatly effect my decision to purchase a future title, aka - spend more of my money with you guys..... I remodel homes for a living and if I had screwed up like this and NOT fixed the issue going on 5 months now, I'd be homeless on the street corner. Thats just the reality of it. The customer service so far, has really sucked. The credit dump upon change of progression was a nice gesture , but it still did not address the issue........ thats all I'm gonna say for now because I'm starting to feel hostile again and thats not going to solve anything.
- Approved
@EA_Ataashi, I think I finally figured out a good comparison.
Remember the Luke Hoth challenge? It had a challenge something like 5 Galactic Assault and gave 1000 credits for itself, plus that gave the progress on the Hoth costume challenge.
Imagine if many players were not getting progress from Assault matches while it was happening.
Now imagine if, after the event was over, you went back and figured out who was owed 1000 credits.
You can see our frustration if that didn't include figuring out who should have tripped the costume crate were it not for the bugged incomplete challenge.
That's our problem. We may have our backlog credit "rebate" from crate purchases, but we're still missing the thing we were really after while all that was broken - namely the extra parts from spending those missing credits, and the levels they'd have been turned into.
- Approved
Guys, give it up. EA isn't giving a sh*t.
They dumped 80 crafting parts through a special "sorry" crate onto everybody a few days ago, after the servers were down for some hours.So apparently they have the means to easily distribute exactly what we duplicate bug sufferers are looking for: a compensation for missed star card progression.
If they were really interested in addressing and solving the issue, they would just dump a certain amount of crafting parts to all the bug affected players and this whole thing were over.
It wouldn't cost them much except maybe some hours of a community manager to work on the credit compensation list (it appears that at least with the last big patch in March everybody affected received missed credits as compensation) and distribute the corresponding crafting parts amount to those players.
But no, instead they prefer to sound like a broken record for over 6 months telling us to be patient and that they are working on a solution. I don't believe them anything anymore and I when I started playing again two days ago there were plenty of low rank players, so apparently their strategy worked. Except they pissed of a lot of fans, who won't forget that easily, but since EA is an stock exchange traded company only the results of the next quarter are important and nobody cares for the long run anymore.
- Approved
@Tronar2011 wrote:They dumped 80 crafting parts through a special "sorry" crate onto everybody a few days ago, after the servers were down for some hours.
So apparently they have the means to easily distribute exactly what we duplicate bug sufferers are looking for: a compensation for missed star card progression.
The trouble is that parts are not a solution.
Consider my case with Lando. He's got some rank 2 cards, I need rank 3's. If I'd had my credits to buy crates for parts back when, I'd have those cards at level 3 already.
Right now, though, I need to get more levels with him to be able to buy rank 3 cards. Parts won't help me do that.
As I get him high enough level, I'll earn skill points along the way that I won't bother spending (because not every card is useful) so I won't have use for the parts later, either.
So if they don't have a way to drop levels or XP in crates, then they don't really have a way to give us a compensation crate that addresses our problem.
EA_AticDICE Team
Hello everyone!
We're currently working on a solution for those who were affected by the earlier No-Credits-for-Duplicates issue. All going to plan, we're hoping to have something in our next update (slated for May.) We will share more details on this closer to that update.
/Atic
Glad to hear this is still on the radar for the dev team. I'm eagerly awaiting the decided remedy. Thank you!
- ApprovedI can't wait to see what it is. I have been negative however I feel that my anger is justified. Unfortunately my ps4 is done so hopefully I can get a new one before this season 2 update. I am looking forward to it I might be dumb by being hopeful but I can give one more chance. It is a great game I just wish things were handled better. Although things are slowley looking better on EA's end plz EA keep it up and don't stop turning this around
@EA_Atic Wonderful news and thank you for updating us. I am hoping this means the discussion on the "Coffee Talk Forum" is no longer needed. This is a relief as I have started moving away from Star Wars Battlefront 2 and started playing old games that I never finished such as GTA V and Red Dead Redemption. That and a buddy of mine has got me into PUBG, I never thought I would play that stupid game but together he and I have finished 1st in Duo's 4 of the 6 times I have even played the game.
My heart is obviously still deep in Star Wars, but I feel as though all these issues have made me less excited about playing this game. I will say missing this weekends double XP didn't help me, I should have been playing SWB2 but I only found out Sunday about the Double XP. Oh well, I bet EA does it again for the Han Solo weekend, or at least I hope so.
May the Force Be with you!
- PaodokI posted in that Coffee Forum that EA Atic has stated it is hopefully going to be addressed in the May patch. I have confidence in both @EA_Atic and @EA_Ataashi who have been the most consistent voices in these threads. Thank you both and I hope the solution is somewhat in line with my example listed here.
https://answers.ea.com/t5/Bug-Reports/Duplicates-Still-DONT-give-back-CREDITS/m-p/6769393#M13711- Any updates on the update?
- ApprovedIt is so obvious that that leak is true. EA is abandoning battlefront 2 because THEY efed it up with the money making pay 2 win loot box SCAM! They had to fix that then make it sound like it's our fault. Instead of just having a season pass they got super greedy and tried to FIFA it. I pray that Disney pulls EA star wars license, and gives it to a company that shows the game and it's fans the respect and dedication that it/we deserve
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