EA and DICE please fix swbf2 heroes
Product: Star Wars Battlefront II Platform:Microsoft XBOX One What is your issue related to? General Summarize your bug at random times after using an ability with heroes i CANT BLOCK huge red fla...
Forum Discussion
EA_Blueberry
Community Manager
Community ManagerWe've seen some reports around this and notified the team to investigate it. Next time you run across this would you be able to record a clip and attach it in this post so it can help our QA team reproduce this? Appreciate the help and may the Force be with you!
Hello thank you for responding im trying to upload the clips but it says they are too large and they are only 30 sec or less long, i cant even upload 1 at a time. is there another way to send these to you?
I recommend using youtube. Just like imgur for images, youtube allows you to upload videos freely, and their size limit is way bigger then the one here in Answers HQ. Just grab a google account you might have lying around, or create a new one (a gmail is the same as a google account). Then when uploaded there, bring the link here. If you want the video to be displayed here, use the 'Insert a Video' button here in the Text Composer for replies.
I'd suggest bringing those video evidences to their respective reports like @DYSPROssium linked. AFAIK, it's the best way to get the attention from the devs, and that's what EA staff would do previously, guide us to these reports, or simply combining the new ones into the old ones, so we don't have many reports on the same issues over and over again.
I'd like to know why a report with the same issues already presented in other reports gets this type of attention from EA Staff. Shouldn't you guide the reporter to the reports that already gathered a lot of resources for the devs to work on a fix? Or maybe simply move his report into one that has already a lot of attention in the same matter? That's how we've seen EA do since we started working in the SWBFII branch of Answers HQ.
By giving this kind of support to a new report which has multiple different BUGs in it, and BUGs that have already been extensively reported in other places, you are just encouraging this type of reporting, which will lead to confusing and overwhelming reports devs will simply ignore for not understanding or not having the time to dig for the right info.
If my assumption here is wrong, because the way the Dev Team, QA Team, and you the moderators here work together is actually a mystery, then enlighten me please. I've been trying to help devs fix their bugs for a long time, and I've been trying to separate BUGs, make detailed reports, and guide others to focus efforts in single reports about the same BUG so to gather more attention.
