Forum Discussion

SauciestJokestah's avatar
2 months ago
Solved

Email is locked, Can't play the game

I’ve played Star Wars Battlefront for years and love playing online. Recently, the game asked me to update my EA ccount email, but I no longer have access to the one it’s registered under. Because of this, I can’t play online or access key feature- I’m stuck playing against the computer. I’ve tried multiple solutions, even repurchasing and reinstalling the game, but nothing has worked. EA hasn’t responded to my support requests and I haven’t found a fix in the forums. Is there any way to update or remove the old email without paying the $300 to recover it? I really need help resolving this.

  • Hey SauciestJokestah​  I understand that you're having issues with your registered email. We can't resolve this on the forums. However, our support team can help you with this issue.  

    If you can't access your account or email, you can still submit your case on our site. For more information, check out this article.   

1 Reply

  • EA_Pulsar's avatar
    EA_Pulsar
    Icon for Community Manager rankCommunity Manager
    2 months ago

    Hey SauciestJokestah​  I understand that you're having issues with your registered email. We can't resolve this on the forums. However, our support team can help you with this issue.  

    If you can't access your account or email, you can still submit your case on our site. For more information, check out this article.   

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