Product: Star Wars Battlefront II
Platform:Microsoft XBOX One
What is your issue related to? General
Summarize your bug Every time I enter the main menu, I am greeted with « Sorry, we could not grant you your reward, please try again or check your inventory for new items. Error code: 2495 » I already have the emote, it’s the « Lack of Faith » emote and it’s supposed to grant me the crate for it but it isn’t, and it’s just displaying this error every time I enter the menu. I looked online to see if people also had the same problem and it appears they do, this is really a joke, this game is almost 3 years old and they haven’t fixed it yet ?!!!
What is your gamertag/PSN ID/EA Account name? ParachutisteFr
How often does the bug occur? Every time (100%)
Can you tell us the date (MM/DD/YYYY) that you saw the bug? 11/20/19
What time did you see the bug? (HH:MM AM/PM) 12:00 PM
In what game mode did the bug occur? Heroes vs. Villains
What is your time zone? EST (IET) - GMT - 5:30
Steps: How can we find the bug ourselves? If you took the time and looked at the forums you’ll find plenty of people who have the bug already.
What happens when the bug occurs? It gives you the typical reward notification in the top right and then right afterwards it gives me the error notification.
What do you expect to see? I expect it to be gone.
Please select your region North America
AMD or Nvidia Model Number
Nothing else to add