Error 524, my sons sub account on Xbox live is unable to get online

COPPA is a USA law and I am not in the USA and the law does not apply. In Canada, parents have the right to choose and Xbox gives me enough control through family settings to protect my 14 year old child.

If I also read COPPA correctly, the law does not require that children not be allowed to participate, but must obtain permission from a parent or guardian. I give my child permission to play a star wars video game. I have that right and the fact that a paid for the game gives me the privilege.

I am not a lawyer, but still an educated man and expect EA to issue a refund to my purchases if they can not deliver what the online store states is available to play without stating restrictions.

In fact I purchased the game in my son's account, a 14 year old account and there was no indication during purchase of any restrictions. If you are going to stick to your USA laws, then put them in front of your consumers giving you money and not hidden afterwards.

I am now cancelling my EA subscription and plan to avoid all EA products ubless they stand up and do what's right, allow parents to decide what is best for their children: especially in different countries than your laws govern.