Forum Discussion
@Klingon06 Hi, what system are you playing on? If you're on PC please check that your firewall isn't blocking the game or Origin.
Have you always had this issue
The error message is a generic "no connection" one, so hopefully some troubleshooting will help you into the MP part of the trial.
Cheers.
- Anonymous8 years agoI’m on PC, I’ve had the problem since I got the trial I had no problem with the beta at all.
I don’t think it’s the firewall as I play Fifa 18 online all the time. I’d try uninstalling and reinstalling but fear I’d lose my trial time. I want to buy the game just need this sorting first- EA_David8 years ago
Community Admin
@Klingon06 Hey, the trial and beta can sometimes be seen as different programs by security software, so sometimes games that should be auto-whitelisted aren't.
In any case a reinstall wouldn't lead to a loss of trial time, but I'd start by explicitly choosing to remove and re-add the game to your security exceptions lists
@06allcottd Again, this seems to be a connection-based issue. Can you check your firewall/security software? Make sure to check that Origin is whitelisted too.Thanks.
- Anonymous8 years agoI port forwarded the game and my security requested I allow it and now it’s working ok. Thanks for the help
- 8 years ago
Hi @Klingon06
Different games requires different permissions/ certificates to access online features. Disabling the antivirus and windows firewall from both Control panel and your antivirus will fix this issue.
I would suggest you to add exception for Origin and the game in Antivirus and firewall settings.
- 8 years ago
Im having this issue with the full version of the deluxe edition of the game. HELP!!!!!!
- Anonymous8 years agoAre you still having issues
- Anonymous8 years agoThis keeps happening to me on a PS4 every time I play arcade 3 times now I have rebooted ...have connection when I start and then no connection when finished
- Anonymous8 years agoI keep getting error code 770 on my PS4. Haven't been able to play multiplayer for the last 2 hours now. It is currently 10pm EST on 11/18/17
- 8 years ago
Come on EA guys.
This PROBLEM is still alive.
It is not an issue, it is a problem.
Further it is annoying to be kicked out of a running game again and again...and...guess...again!!!
I repeat.
All port settings are done.
No other game, and I really mean it, is causing that problem.
Give all of us a work around or an update.
Thx for your efforts to come...highly appreciated!
- 8 years ago
I am on XBOX one and if online DOES work it signs me off in a minute!
- Anonymous8 years agoI'm playing on ps4...i cannot connect to ea server ..still can't connect after 2days...what is the problem? I want playing multiplayer badly...why this error keep ocuring..
- 8 years ago
Have same problem from monday and still can't play multiplayer now.
- Anonymous8 years agoWhat about if its on a console?? Im on Xbox one and am having the same problem
- 8 years agoHey, I have a pc, same problem.
- 8 years agoSame problem with pc
- Anonymous8 years ago
I'm playing on PS4 and as of last night 1/17/18 I have had error code 770 pop up or error code 721 pop up preventing me from getting on the servers. Is there any way to fix this?
- Anonymous8 years agoI have this error on PS4
It’s only been happening the last two days, I keep being booted mid game to a screen that displays the error- 8 years ago
770 is a Code for "no Connection".
Maybe your Provider has some prob´s atm.
- Anonymous8 years agoAfter two weeks I figured it out I just either change the WiFi u use to get online or reset the router
- Anonymous8 years agoIs your ps4 connected wirelessly or Ethernet cable? as i was using wierless but as soon as I connected through Ethernet cable I have not had the issue since, so I would try that first.
- 8 years agoHi Matty2471983
You are confirming what I suppected,
EA HAS BLOCKED WI FI ACCESS TO THEIR GAMES
So its ethernet cable or no connection with wireless 4G.
- Anonymous8 years agoI am also having this problem but on my ps4 everything was fine yesterday and now it's saying error 770 why??
- 8 years ago
Happening to me too. All the usual troubleshooting yeilds no results.
- 8 years agoTry to isolate the problem youself.
Error 770 = No connection
I tried different 4g router, still getting error 770 so then looked at ps4.
Is it no connection to all games or just one game.?
I cound not connect to swbf2, other games I could.
Deleting saved data and restoring licence worked.
While the cause may not be the same for everyone
You have router, console, console set up,
the game, game data, game licence, psn licence.
Find which part is not working and replace it.
Failing that reset everything and set up all again.
Good Luck.
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